Medical Assistance (Medicaid) Programs and Resources
Each of our plans share some of the same benefits and have their own special offerings.
All Plans
Programs and resources available for all plans
BlueRide Transportation service
BlueRideSM offers you a safe and reliable ride to covered medical, dental and pharmacy visits with providers in your plan’s network.
You can also use BlueRide to go to participating fitness locations, health and wellbeing classes, and Narcotics Anonymous and Alcoholics Anonymous meetings.1
Mobile Clinics
Our mobile clinic partnerships bring healthcare to your home in select counties. Services include well-child visits, immunizations for all ages, mammograms, bone density screenings, maternal health and more.
Nurse line
Registered and experienced nurses are available 24 hours a day, 7 days a week when you need medical advice or guidance on where to go for care.
Our nurses can also help you during or after your pregnancy.
Call toll free 1-888-275-3974, TTY 711.
Care Manager (Case Management)
If you have a major illness, injury or chronic health condition, you may be assigned a Care Manager. They will help you:
- Better understand and follow your treatment plan, condition or disease
- Find in-network providers and behavioral health support
- Set up doctor visits and follow-up appointments
- Answer questions between doctor visits
A Care Manager may be assigned to you based on your needs. Call Member Services with any questions.
For Blue AdvantageSM Families and Children, MinnesotaCare and Minnesota Senior Care Plus (MSC+) plans:
Call 1-800-711-9862, TTY 711. The call is free.
For SecureBlueSM (MSHO) plan:
Call 1-888-740-6013, TTY 711. The call is free.
Behavioral health
Some health conditions can change your mood and behavior. Learn about different kinds of behavioral and mental health conditions, symptoms and treatments, and find out what resources, programs and services are available.
Behavioral health crisis line
Receive information about mental health and substance use counseling.
Call toll free at 1-888-275-3974, TTY 711
24 hours a day, seven days a week.
Learn more about behavioral health
Suicide & Crisis Lifeline
If you or someone you know is struggling or in crisis, help is available 24/7.
Call or text 988 to chat
988lifeline.org
Doctor On Demand
You have the option to connect with board-certified doctors and licensed therapists online over live video using Doctor On Demand 24 hours a day, 7 days a week.
Health in Her HUE
Health in Her HUE is an online platform that connects Women of Color to evidence-based health content and community support.
Learn to Live
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
Enter access code BLUEPLUS
Community Resource Link
When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.
Member Experience Advocate
A Member Experience Advocate can answer your health plan questions relating to plan benefits, coverage, claims, and finding an in-network provider (doctor).
Call the Member Services number on the back of your member ID card to speak with a Member Experience Advocate.
Quitting tobacco program
Develop and maintain a quit smoking or vaping plan with support from a wellness coach.
Call toll free 1-855-552-2583, TTY 711.
Monday to Thursday, 8:30 a.m. to 5:30 p.m. Central Time
Friday, 8 a.m. to 6 p.m. Central Time
Translation
Get an interpreter for your doctor appointment if English is not your first language.
For Blue AdvantageSM Families and Children, MinnesotaCare and Minnesota Senior Care Plus (MSC+) plans:
Call 1-800-711-9862, TTY 711. The call is free.
For SecureBlueSM (MSHO) plan:
Call 1-888-740-6013, TTY 711. The call is free.
Disease management
Case managers work with you by phone to create health goals, educate you about your condition and help you take control of your care.
Members will get a letter welcoming you to the disease management program, if you qualify.
Call toll free at 1-888-830-4300, TTY 711
Monday – Friday 8:30 a.m. – 5:30 p.m. Central Time
Specific plans
Plan-specific programs & resources
Some programs are only available for a specific plan. Select the plan you would like to see.
Blue Advantage Families and Children
MinnesotaCare
Minnesota Senior Care Plus (MSC+)
SecureBlue (MSHO)
Blue Advantage Families and Children
Maternal health
Get the help you need before, during and after your pregnancy with personalized support through our maternal health program.
You also get access to guides teach you about plan benefits and resources to support your well-being while you are on your pregnancy journey.
Healthy Rewards incentive program
When you choose to join Healthy Rewards, you and your family can earn rewards when you complete certain preventive screenings and healthy activities.5
Omada
You can get healthier, lose weight, and prevent or manage diabetes or high blood pressure with Omada’s online programs.
- Omada for Prevention
- Omada for Diabetes Management
- Omada for Hypertension Management
These programs use heath coaches, connected devices, and lessons made just for you to help you build healthy habits for life.
Health self-assessment
Complete the online health assessment so we can connect you to programs that can help manage your care. You will receive a personal report that describes how risk factors can affect your health.
County car seat and booster program
Infants and children under age 9 can receive a car seat and booster at no cost to you.* Children aged 9 or older who are unable to pass Minnesota’s Child Passenger Safety Law (5-point test) due to their size remain eligible for the car seat program.
Call Member Services for more information.
*Restrictions apply. Pregnant Blue Plus members are eligible at 7 months gestation. Members are eligible for one car seat and one booster seat through this Blue Plus program. Eligible members living in Anoka, Cook, Dakota, Hennepin, Ramsey, Scott, St. Louis, and Blue Earth counties can contact Everyday Miracles directly. All others can contact their local County Public Health office.
MinnesotaCare
Maternal health
Get the help you need before, during and after your pregnancy with personalized support through our maternal health program.
You also get access to guides teach you about plan benefits and resources to support your well-being while you are on your pregnancy journey.
Healthy Rewards incentive program
When you choose to join Healthy Rewards, you and your family can earn rewards when you complete certain preventive screenings and healthy activities.5
Omada
You can get healthier, lose weight, and prevent or manage diabetes or high blood pressure with Omada’s online programs.
- Omada for Prevention
- Omada for Diabetes Management
- Omada for Hypertension Management
These programs use heath coaches, connected devices, and lessons made just for you to help you build healthy habits for life.
Health self-assessment
Complete the online health assessment so we can connect you to programs that can help manage your care. You will receive a personal report that describes how risk factors can affect your health.
County car seat and booster program
Infants and children under age 9 can receive a car seat and booster at no cost to you.* Children aged 9 or older who are unable to pass Minnesota’s Child Passenger Safety Law (5-point test) due to their size remain eligible for the car seat program.
Call Member Services for more information.
*Restrictions apply. Pregnant Blue Plus members are eligible at 7 months gestation. Members are eligible for one car seat and one booster seat through this Blue Plus program. Eligible members living in Anoka, Cook, Dakota, Hennepin, Ramsey, Scott, St. Louis, and Blue Earth counties can contact Everyday Miracles directly. All others can contact their local County Public Health office.
Blue Plus Minnesota Senior Care Plus (MSC+)
Care Coordinator
A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you:
- Access home healthcare, community-based services and local resources
- Understand your benefits and help get you enrolled in special programs
- Find transportation to doctor appointments
- Coordinate care between your primary care clinic and specialists
- Manage your care before and after a hospitalization
Your Care Coordinator will typically reach out to you within the first month of joining the plan. If you have not been contacted by a Care Coordinator, call Member Services with any questions.
For Minnesota Senior Care Plus (MSC+) plan:
Call 1-800-711-9862, TTY 711. The call is free.
For SecureBlueSM (MSHO) plan:
Call 1-888-740-6013, TTY 711. The call is free.
Available to MSC+ members over the age of 65
SecureBlue (MSHO)
myFlexCard allowances
A myFlexCard Mastercard will be mailed to you for these benefits. You will be able to use the same card for over-the-counter (OTC) items and if eligible, healthy foods and household support.
For questions or help using your card, call myFlexCard at 1-844-451-1164, TTY 711.
Monday through Friday 8 a.m. to 5 p.m., Central Time
Over-the-counter (OTC) health and wellbeing items
Get $75 every three months3 for select over-the-counter items. Items can be ordered online, over the phone or purchased in participating retail stores.
Healthy foods and household support
If you have certain long-term health conditions, you may be eligible for an additional $275 every three months to pay for utilities, rent, and healthy food like fruits, vegetables, and whole grains.4
SilverSneakers fitness program
SilverSneakers® is an opportunity to improve your health, gain confidence and connect with your community. Stay active with fitness classes for ages 50+, on-demand workout videos and access to a broad network of fitness locations.
Omada
You can get healthier, lose weight, and prevent or manage diabetes or high blood pressure with Omada’s online programs.
- Omada for Prevention
- Omada for Diabetes Management
- Omada for Hypertension Management
These programs use heath coaches, connected devices, and lessons made just for you to help you build healthy habits for life.
Music Therapy
Enhance your quality of life, improve physical and emotional health, and reduce stress with music therapy.
Members living in an assisted living or skilled nursing facility or foster home and experiencing certain mental health-related needs are eligible to receive up to 26 sessions per year with a board-certified music therapist.1
Comfort item
For members with a cognitive impairment diagnosis, a comfort item can help provide companionship and improve mood. Choose from a animatronic cat/dog/bird, or a baby doll.2
To get started, connect with your Care Coordinator or call 1-888-740-6013, TTY 711. The call is free.
Disability hub
Disability Hub MN is a free statewide resource network that helps people with disabilities solve problems, navigate the system and plan for the future.
Call toll free at 1-866-333-2466, TTY 711.
Friendly helper
Get up to 48 hours per year of in-person and virtual support services to increase community connections and help with everyday tasks such as light household chores, grocery shopping and more.
To get started, connect with your Care Coordinator or call 1-888-740-6013, TTY 711. The call is free.
Medication Therapy Management
You can get free comprehensive medication reviews through the Medication Therapy Management (MTM) program as part of your plan. A specialized pharmacist will:
- Talk about your list of medications and how you take them
- Discuss ways to manage any side effects that bother you
- Look for ways to lower your costs
After the review, you’ll get a written summary of what you talked about, and a recommended to-do list with specific suggestions.
If you are taking multiple medications, a specialized pharmacist can meet with you to talk about your list of medications, find ways to manage any side effects that bother you and look for ways to lower your costs.
Minnesota Aging Pathways
Minnesota Aging Pathways is an independent state program (not connected with any insurance company or health plan) that provides free help, information, and answers to your Medicare questions.
Contact Minnesota Aging Pathways for help with:
- Health insurance counseling
- Forms assistance
- Comparing housing options
- Connecting with help and services in the community
- Moving out of a nursing home back into the community
- And more
Call 1-800-333-2433, TTY 711. The call is free.
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Care Coordinator
A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you:
- Access home healthcare, community-based services and local resources
- Understand your benefits and help get you enrolled in special programs
- Find transportation to doctor appointments
- Coordinate care between your primary care clinic and specialists
- Manage your care before and after a hospitalization
Your Care Coordinator will typically reach out to you within the first month of joining the plan. If you have not been contacted by a Care Coordinator, call Member Services with any questions.
For Minnesota Senior Care Plus (MSC+) plan:
Call 1-800-711-9862, TTY 711. The call is free.
For SecureBlueSM (MSHO) plan:
Call 1-888-740-6013, TTY 711. The call is free.
Available to MSC+ members over the age of 65
1Restrictions and conditions apply.
2Eligibility for this benefit cannot be guaranteed based solely on your condition. All applicable eligibility requirements must be met before the benefit is provided. For details, please contact Member Services. Members must have one or more of the following chronic conditions: dementia, cognitive impairment or social isolation.
3Quarterly unused benefit amounts do not roll over.
4Benefit eligibility is not guaranteed by condition alone. Eligibility requirements must be met first. Contact Member Services for details. Members must have one the following chronic conditions: chronic renal disease, congestive heart failure, COPD, coronary artery disease, diabetes mellitus or other eligible conditions not listed. Quarterly unused benefits do not roll over to the next quarter.
The Blue Cross® and Blue Shield® of Minnesota MasterCard® Prepaid Card, myFlexCard, is issued by Stride Bank, N.A., Member FDIC, pursuant to license by MasterCard International.
5The reward may result in a taxable event. Consult your tax advisor.
Doctor On Demand® by Included Health is an independent company providing telehealth services.
Learn to Live, Inc. is an independent company providing online cognitive behavioral therapy programs and services.
The Omada Program is from Omada Health, Inc., an independent company providing digital care programs.
Prime Therapeutics LLC is an independent company providing pharmacy benefit management services.
SilverSneakers® is a registered trademark of Tivity Health, Inc., an independent company that provides health and fitness programs.
SecureBlueSM (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance program to provide benefits of both programs to enrollees. Enrollment in SecureBlueSM (HMO SNP) depends on contract renewal.
DHS_120525_O01 DHS Approved 12/19/2025
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