How can we help?
Blue Cross and Blue Shield of Minnesota is here to help and support you over the phone, online and in-person.
What can be done online
- Create your member account
- Make premium payments
- Track claim status
- Update personal info
- Find an in-network provider
- Access member forms
When to contact us
- Checking coverage
- Validating in-network providers
- Questions about your claim
- Understanding your Explanation of Benefits (EOB)
- Billing inquiries and more
Tools for a faster resolution
Member account login
View your plan details, check coverage, track claims and find your explanation of benefits (EOB).
Documents and forms
Get plan documents including provider directories, benefits overviews, enrollment forms and more.
Member FAQs
Find answers to our most frequently asked questions.
Site Search
You can learn a lot about health insurance and our plans by using our website search.
Call support
Sometimes you just need to talk to a person
If you need help or have questions and want to speak to a person, we're here for you.
Member Customer Service
Check your member ID card
It's a faster experience if you call the number listed on the back of your member ID card. You can log in to view your ID card.
No member ID card?
Call our general line:
(651) 662-8000
1-800-382-2000
TTY 711
7 a.m. to 8 p.m. CT
Monday-Friday
Plan shopping support
Individual & Family
(651) 662-5050
1-800-262-0823
TTY 711
7 a.m. to 8 p.m. CT
Monday-Friday
Medicare
(651) 662-9949
1-844-777-0191
TTY 711
7 a.m. to 8 p.m. CT
Monday-Friday
Group health plans
Looking for health insurance for your business or organization?
Give us a call:
1-855-295-6278 (TTY 711)
Medical Assistance (Medicaid)
View plans and get information on qualifying and applying.
Help in other languages
Customer Service works with translators
We support:
- Spanish
- Somali
- Vietnamese
- Hmong
- And more
Mailing address
Blue Cross and Blue Shield of Minnesota
P.O. Box 64560
St. Paul, MN 55164-0560
Office locations
RiverPark I
3400 Yankee Drive
Eagan MN 55121-1627
RiverPark II
1800 Yankee Doodle Road
Eagan, MN 55121-1644
More information
Need something else?
Get contact and business information for other areas across Blue Cross and Blue Shield of Minnesota.
For Providers
For Agents
For Investors
For Media
For Caregivers
For Suppliers
Feedback
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