Annual enrollment season: Active Associates must make 2027 elections October 26 through November 6, 2026. 
Retiree Medical and COBRA Annual Enrollment runs October 26 through November 6, 2026. 

Helping you live your healthiest life.

You and Blue. Better together.

2027 Open Enrollment

Benefits that support you, your health and your wellbeing

Annual enrollment for Blue Cross associates will be open from Monday, October 26 through Friday, November 6.

Our benefit offerings are designed to help connect you and your family with the care, resources and support you need, whether you're focused on prevention, managing health conditions or improving your overall wellbeing.

Review the 2027 Benefits summary: what's changing, what's offered, and wellbeing resources

When you’re ready to make your benefit elections, log in to Workday to complete this action.

More benefits information can be found in the 2027 Associate Benefits Guide.

Plan resources

Medical Plan Resources

Note: Both plans run on the Aware® Network in MN/surrounding counties and BlueCard® PPO Network when traveling outside MN.
 

High Deductible Health Plan (HDHP)

Contact Information
651-662-8304, toll free 1-800-469-1110
Monday through Friday 7 a.m. - 8 p.m. CT
bluecrossmn.com/contact
 

Health Savings Account (HSA)

Contact Information
HealthEquity
1-844-351-6856
HealthEquity login
 

Blue Cross Alternative Health Plan, designed by Coupe Health – Non-Financing

Contact Information
1-833-749-1969 or email healthvalet@coupehealth.com
Monday through Friday 8 a.m. – 8 p.m. CT
 

EssentialCare Supplemental Medical Plans

Contact Information
BCS Customer Service Center
877-563-2367
 

Contact Information
Standard Dental Plan — by Blue Cross Dental, Group 10828105
Premier Dental Plan — by Blue Cross Dental, Group 10422795
1-888-589-2447
Monday through Friday 8 a.m. - 8 p.m. CT
bluecrossmn.com/findadentist

Contact Information
Enhanced Vision Plan — by Blue Cross Vision Group 10422798
1-888-444-5591
Monday through Friday 7 a.m. - 8 p.m. ET
bluecrossmn.com/findaneyedoctor
 

Contact Information
HealthEquity
1-844-351-6856
HealthEquity login

For pre-65 retirees 

For post-65 retirees 

Group Medicare Advantage Elite with RX

Contact Information
ThrivePass (Enrollment, Payments) – COBRA, Retiree Plans
1-866-855-2844

Blue Cross Customer Service (Claims, Coverage, Network) — COBRA, Pre65 Retiree Plans
651-662-8304, toll free 1-800-469-1110
Monday through Friday 7 a.m. — 8 p.m. CT
bluecrossmn.com/contact

Group Medicare Advantage Customer Service – Post65 Retiree Plan
1-800-711-9865
Monday through Friday 8 a.m. - 8 p.m. CT
 

Member Resources

Blue Cross plan members

Access HDHP medical, dental and vision plans

Member login

Get your ID card, plan information, find in-network doctors and more.

Create your account
Log in

Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Blue Care Advisor app for Android
Blue Care Advisor app iOS

Blue Cross Find Care

National BlueCard PPO

Search

Florida Select Network

Search

Coupe Health plan members

Access Coupe medical plan

Coupe member login

Check provider tiers, track claims, review benefits and more.

Create your account
Log in

Get the Coupe App

Find all you need to search for providers, check benefits, track claims and more. And get personalized information to support better health.

Coupe Health app for Android
Coupe Health app for iOS

Coupe Find Care

Employees who are enrolled in Coupe will search the National BlueCard network.

Click the link below to access Coupe and enter the access code if prompted: COUP-CODE-ALLP.

Coupe National BlueCard Network

2026 Plan Details

Medical plans

Note: Both plans run on the Aware® Network in MN/surrounding counties and BlueCard® PPO Network when traveling outside MN.

Contact Information
(651) 662-8304, toll free 1-800-469-1110
Monday through Friday 7 a.m. - 8 p.m. CT
bluecrossmn.com/contact

Health Savings Account (HSA)

Contact Information
HealthEquity
1-844-351-6856
HealthEquity login

Contact Information
1-833-749-1969 or email healthvalet@coupehealth.com
Monday through Friday 8 a.m. – 8 p.m. CT
employers.coupehealth.com/bluecrossmn
 

Contact Information
BCS Customer Service Center
877-563-2367

Planning for retirement

Learn about retiree medical coverage for eligible associates.

Benefit information

For pre-65 retirees

Retirement healthcare program

For post-65 retirees

Group Medicare Advantage Elite with RX

Other information

Contact information

ThrivePass (Enrollment, Payments) – COBRA, Retiree Plans

1-866-855-2844

BCBS Customer Service (Claims, Coverage, Network) — COBRA, Pre65 Retiree Plans

(651) 662-8304, toll free 1-800-469-1110
Monday through Friday 7 a.m. — 8 p.m. CT
bluecrossmn.com/contact

Group Medicare Advantage Customer Service – Post65 Retiree Plan

1-800-711-9865
Monday through Friday 8 a.m. - 8 p.m. CT

Participants can refer to the COBRA or Retiree packets mailed to them by ThrivePass for more information. 

Other plans or accounts

Contact Information
1-888-589-2447
Monday through Friday 8 a.m. - 8 p.m. CT
bluecrossmn.com/findadentist

Contact Information
1-888-444-5591
Monday through Friday 7 a.m. - 8 p.m. ET
bluecrossmn.com/findaneyedoctor

HealthEquity Medical FSA Help Center

HealthEquity Limited Purpose FSA Help Center

HealthEquity Dependent Care FSA Help Center

Health Equity Resources

Contact Information
HealthEquity
1-844-351-6856
HealthEquity login

As a BCBS member, if you are traveling abroad, you have access to doctors, hospitals, support tools, and resources around the world through the Blue Cross Blue Shield Global Core Program

To learn more about the Global Core program:

  • Call Blue Cross MN Customer Service at 1-800-469-1110
  • Visit bcbsglobalcore.com
  • Call BCBS Global Core Service Center at 1-800-810-BLUE or call collect at 1-804-673-1177
  • Download the Global Core program app available for Apple or Android at the appropriate app stores or visit bcbsglobalcore.com/home/mobileapp

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross or Coupe account to learn more about these benefits and many others.

Supportlinc EAP Service

Emotional wellbeing and work-life balance resources

Get confidential, in-the-moment support by phone, short-term assistance finding childcare, eldercare, legal advice, mental health support and more from licensed clinicians and coaches. Services are available 24/7/365. Access using group code bcbsmn

Call 1-888-881-5462
 

Contact Supportlinc

Maven Clinic

Evidence-based women's and family healthcare

You and your dependents age 18 and older are eligible for Maven, which provides personalized support across all stages of reproductive and family health. Maven offers guidance and resources for fertility, family building, pregnancy, parenting, menopause and ongoing care. Available to all associates.

Contact Maven Clinic

Included Health

Expert second opinion services

Get an expert second opinion during critical moments of need with Included Health. They can also help you find the best in-network provider and book doctor’s appointments.

Call 1-800-929-0926

Contact Included Health

Hinge Health

Conquer back or joint pain

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home. 

Call 1-855-902-2777

Contact Hinge Health

Learn to Live

Emotional wellbeing resources

Access on-demand, self-directed digital programs based on the clinically proven strategies of Cognitive Behavioral Therapy (CBT).

Call 1-800-406-7457

Contact Learn to Live

Doctor on Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

 

Available to Associates Enrolled in a Medical Plan

Contact Doctor on Demand

Support Resources

Support at your fingertips

Blue Cross Care Advocate

Get help with your healthcare needs and questions over the phone or via live chat. Your advocate is supported by doctors, nurses, pharmacists and other experts.

7 a.m. to 8 p.m. CT
Monday through Friday
1-800-469-1110, TTY 711

Log in to live chat with an advocate

Coupe Health Valet

Those with a Coupe health plan have a dedicated health concierge available to help you navigate healthcare and your plan. 

Get help finding providers, understanding care options, answering billing questions and more.

8 a.m. – 8 p.m. CT
Monday - Friday
1-833-749-1969
Email: healthvalet@coupehealth.com
coupehealth.com
 

Log in to reach a health valet

Life@Blue

Active associates can view additional information by visiting the Benefits SharePoint site.

You must be in-office on the Blue Cross MN network or VPN to access SharePoint.

Blue365® is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.
Doctor On Demand® by Included Health is an independent company providing telehealth services.
Learn to Live, Inc. is an independent company offering online tools and programs for behavioral health support. Learn to Live is an educational program and should not be considered medical treatment.
Hinge Health is an independent company providing musculoskeletal care services.