Culturally appropriate services training
Annual training
Blue Cross offers online training to help providers care for members with consideration of personal language needs, thoughts, customs, beliefs and values.
Log in to the Availity portal to access the training:
- Under payer spaces, select BlueCross BlueShield Minnesota health plan
- Select Access BCBSMN Learning and Development from the Resources tab
- From the Training Opportunities dashboard, search for “Physician’s Cultural Competency” or navigate to it through the filters on the left
Let us know when you've completed training
Blue Cross requires that all contracted provider organizations complete annual training. We also need to show whether a provider has completed training in our provider directories as a requirement of our Minnesota Health Care Program contracts with the Minnesota Department of Health.
After your organization has completed the annual training or other similar training, complete and return the verification form.
More training resources
Medicare training
Review and complete CMS-required general compliance and fraud, waste and abuse training for Medicare and view a Medicare product guide.
BlueCard education
The BlueCard® program links participating healthcare providers and independent Blue Cross plans through a single electronic network for claims processing and reimbursement, simplifying the process for out-of-state Blue Cross members.
Medical education from CME Outfitters
Blue Cross and CME Outfitters have partnered to provide complimentary access to accredited, expert-led medical education.
Stay current on the latest clinical insights and earn CME/CE credits on your schedule. This exclusive benefit is designed to support your continued development and recognize the expertise you bring to every patient.
Commercial network guide
The commercial network guide is an overview of our commercial networks, including network names, descriptions, network numbers, plan access and more.
Provider directory validation
Step-by-step instructions for using the provider directory validation tool in Availity Essentials to update your demographic information.
Provider forms and publications
Select the most commonly accessed forms, publications and guides or search by category.
Blueline phone service
Blueline is an automated voice response system providing information on a member's primary care clinic, benefits, eligibility or claim status via phone or fax.
Peer Specialist benefit expansion
Peer Specialists provide nonclinical support services for members with mental health and substance use diagnoses. Beginning January 1, 2024, the Peer Specialist Benefit is expanding from Medicaid to Commercial and Medicare Advantage members
Provider resources
Provider Toolkit
Can't find what you're looking for here? Check the Provider Toolkit.
Provider contact information
Mailing addresses, phone and fax numbers.