Helping you live your healthiest life.

You and Blue. Better together.

Member Resources

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Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Find Care

You can research providers and medical costs as a guest. Log in to find in-network providers only who are covered by your current health plan. 

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Search for doctors, hospitals and clinics

If you reside in the state of Florida, Georgia, and in specific counties of Missouri, you need to use participating providers in their regional networks to obtain in-network benefits. 

Regional Networks: 

  • If you reside in the state of Florida, use a provider/facility within the “FL – Network Blue” network.  
  • If you reside in the state of Georgia, use a provider/facility within the “GA – Blue Open Access POS” network.
  • If you live in the following counties in Missouri; Franklin, Jefferson, Lincoln, Saint Charles, Saint Francois, Saint Louis, Saint Louis City, Saint Genevieve, Warren or Washington, use a provider/facility within the “St. Louis, MO – Blue Access Choice” network.
  • If you are traveling outside of your regional network service area and need to obtain services, use a provider/facility within the “National BlueCard PPO” network to receive in-network benefits. 

If you live in any other region or state not called out above, use a provider/facility within the “National BlueCard PPO” network to receive in-network benefits. 
 

COVID-19 vaccines and administration will fall under Preventive Care benefits and covered at 100% in-network. For more information, contact Customer Service at 1-855-545-2583.

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected by the "No Surprises Act," a provision under the Consolidated Appropriations Act (CAA) 2021. To learn more about the protections available to you, view the Blue Cross No Surprises Act webpage.

The federal Transparency in Coverage Rule requires our group health plan to disclose price and cost-sharing information to participants. To comply, Allianz Commercial is posting a link to the Blue Cross Blue Shield Minnesota webpage which provides access to pricing information via Machine-Readable Files. To learn more and review the links, please visit the Machine-Readable webpage.

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others.

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

 

Available to Associates Enrolled in a Medical Plan

 

Blue365

Health and wellness savings

Blue365 offers premier health and wellness discounts and is free to join. 

Call 1-855-511-2583

Hinge Health

Conquer back or joint pain

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home. 

MedsYourWay

Retail and Home Delivery

MedsYourWay compares drug card discount prices and your health plan pharmacy benefit to automatically deliver the lowest price. 

Call 1-855-206-2430

Gender care

Gender Services Consultant

We offer guidance to help manage care and navigate insurance for transgender and non-binary members and their families. If you have any questions about gender-related care, you can call 1-866-694-9361.

Specialty drug program

Included with pharmacy health plan

Work with one of our approved expert specialty drug pharmacies to receive your medicines. They offer you support, convenient home delivery and savings.

Virta Health Program

Virta is a guided, online nutrition program that helps you lose weight, reverse type 2 diabetes, and feel better fast. This personalized and flexible approach fits your lifestyle and shows you how to eat the foods that support real, lasting results. No fad diets or extra workouts required!

With so many health benefits available, we know it can be hard to know what’s right for you. Here’s how Virta stacks up against other common options — so you can make an informed choice.

With Virta, you’ll receive:

  • A simple, sustainable nutrition plan backed by science
  • One-on-one support from a dedicated health coach and medical provider
  • Digital tools to track your progress and provide real-time insights

Omada for Hypertension

This digital care program is designed to help you reach your health goals. Participants get the support and tools they need, including a health coach, connected devices, personalized care paths, interactive lessons and more. 

  • Coaching: Specialized care from a certified hypertension specialist along with a dedicated health coach
  • Devices: Connected blood pressure monitor (BPM) and digital scale (if BMI criteria is met)
  • Support: Personalized proactive recommendations to reduce and/or manage blood pressure (remote BP monitoring and medication self-management tips)
  • Education: Flexible, self-guided learning paths and interactive lessons
  • Community: Voluntary online peer groups and topic-based communities
  • Application: User-friendly mobile app experience

Support resources

Support at your fingertips

An adult with a headset on smiling.

Questions? We can help

Call Blue Cross customer service at 1-855-545-2583. 

  • Understand your member benefits
  • Check on a claim
  • General plan or coverage questions

Hours: Monday - Friday, 7 a.m. - 8 p.m. CT

This phone number is on the back of your member ID card. 

Log in to live chat with an advocate

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc. 

Doctor On Demand® by Included Health is an independent company providing telehealth services.
Blue365® is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.
The Omada program is from Omada Health, Inc., an independent company providing digital care programs.
Hinge Health is an independent company providing musculoskeletal care services.
MedsYourWay® is part of Prime Therapeutics LLC, an independent company providing pharmacy benefit management services.
 Amazon Pharmacy is an independent company offering pharmaceutical home delivery services.