Welcome SecureBlue members
Our goal is to help you get the most out of your plan benefits and extras.
Get started
Create your online member account
Your secure and personalized member account gives you quick access to important
health information and resources specific to your plan benefits.
Already created an account?
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Check plan details and review coverage and benefits
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Access your member handbook
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Search for covered drugs and in-network providers
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View, download and print your ID card(s)
Review your benefits
Health services and programs
All mental health services and programs are free to Medical Assistance (Medicaid) members.
Care Coordinator
A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you access home healthcare, understand your benefits, coordinate and manage your care and more. They will typically reach out to you within the first month of joining the plan.
Visit benefits page to learn more
Call 1-888-740-6013, TTY 711. The call is free.
BlueRide Transportation service
BlueRideSM offers you a safe and reliable ride to covered medical, dental and pharmacy visits with providers in your plan’s network.
You can also use BlueRide to go to participating fitness locations, health and wellbeing classes, and Narcotics Anonymous and Alcoholics Anonymous meetings.1
Medication Therapy Management
If you are taking multiple medications, a specialized pharmacist can meet with you to talk about your medications, find ways to manage any side effects and look for ways to lower your costs.
myFlexCard allowances
A myFlexCard Mastercard will be mailed to you for these benefits. You will be able to use the same card for over-the-counter (OTC) items and if eligible, healthy foods and household support.
For questions or help using your card, call myFlexCard at 1-844-451-1164, TTY 711.
Monday through Friday 8 a.m. to 5 p.m., Central Time
Over-the-counter (OTC) health and wellbeing items
Get $75 every three months2 for select over-the-counter items. Items can be ordered online, over the phone or purchased in participating retail stores.
Healthy foods and household support
If you have certain long-term health conditions, you may be eligible for an additional $275 every three months to pay for utilities, rent, and healthy food like fruits, vegetables, and whole grains.3
Find care
Search for in-network providers
You may have to pay more for your care or medicine if you don’t use a provider in your network.
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Find a doctor
When you have a SecureBlue plan, you choose a doctor or clinic from our network to be your primary care clinic.
You can also find eye care, hearing or other doctors.
You also have the option to connect with board-certified doctors and licensed therapists online over live video using Doctor On Demand 24 hours a day, 7 days a week.
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Find a dentist
Our plans cover dental services, including check-ups, cleanings and fillings.
For dental benefit questions or help finding an in-network provider:
Call toll free at 1-800-774-9049, TTY 711
Monday – Friday 8 a.m. to 5 p.m. Central Time
You must add your zip code and select the "Minnesota Select Dental Network" to access in-network dentists.
Search dental directory
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Search for pharmacies and drugs
A pharmacy network is a list of pharmacies (drugstores) that can fill prescriptions for our plan members.
You may have to pay more for your medicine if you don’t use a pharmacy in network or your medicine isn’t on the formulary (drug list).
Search the formulary (drug list)
Or call toll free at 1-888-877-6424, TTY 711
24 hours a day, seven days a week.
Support and resources
Questions? We can help
Call Member Services toll free:
1-888-740-6013, TTY 711.
8 a.m. to 8 p.m. seven days a week, October 1 through March 31 and Monday to Friday April 1 through September 30
The call is free.
Interpreter assistance
Get an interpreter for your doctor appointment if English is not your first language.
Call 1-888-740-6013, TTY 711.
This call is free.
Appointing a representative
You may name a family member, friend, or anyone you trust to help you with your medical claims, appeals, or requests. By Appointing someone, you’re saying that this person can speak for you, get information and see your private medical details.
Caregiver resources
Are you a caregiver? Access resources to help you manage your loved one's health plan and care.
1Restrictions and conditions apply.
2Quarterly unused benefit amounts do not roll over.
3Benefit eligibility is not guaranteed by condition alone. Eligibility requirements must be met first. Contact Member Services for details. Members must have one the following chronic conditions: chronic renal disease, congestive heart failure, COPD, coronary artery disease, diabetes mellitus or other eligible conditions not listed. Quarterly unused benefits do not roll over to the next quarter.
The Blue Cross® and Blue Shield® of Minnesota MasterCard® Prepaid Card, myFlexCard, is issued by Stride Bank, N.A., Member FDIC, pursuant to license by MasterCard International.
SilverSneakers® is a registered trademark of Tivity Health, Inc., an independent company that provides health and fitness programs.
Delta Dental of Minnesota is independent from Blue Cross and Blue Shield of Minnesota. Delta Dental® provides administrative services for dental benefits.
Doctor On Demand® is an independent company providing telehealth services.
Prime Therapeutics LLC is an independent company providing pharmacy benefit management services.
SecureBlueSM (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in SecureBlueSM (HMO SNP) depends on contract renewal.
H2425_090425_K01_M DHS Approved 09/23/25 CMS Accepted 09/30/25