Welcome, RBC members

Your member website lets you see claims, deductibles and maximums. Find a network doctor, get help choosing care, take advantage of health and wellness programs, get ID cards and more.

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Programs & services

Get started with Blue Care Advisor

When you log in to our member website, you'll be directed to Blue Care AdvisorSM. It lets you seamlessly connect to all your benefits, claims, programs and more. You'll get information based on your benefits and history along with recommendations on steps you can take to improve your health.

Log in to the member website or download the app to get started. 

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Physical therapy without the hassle

RBC is excited to announce we’ve partnered with Hinge Health, a new wellness benefit, to offer care for your back and joints. Prepare for surgery. Overcome back and joint pain. Stay healthy and pain free. And do it all at home, on your schedule. Hinge Health is available at no cost—100% covered by RBC, to you and eligible family members, and provides the tools to help you move freely again. Get virtual care that may include your own care team and 1-on-1 physical therapy. Join now.

Ask alex: choose the plan that's right for you

See which medical plan option is right for you with RBC's online modeling tool, alex.

Learn to Live program helps stress, depression, anxiety & insomnia

Learn to Live online programs, tools and resources are available and can help you and your family members (age 13+) with stress, depression, social anxiety or insomnia. Confidential, easy to access and based on years of research. Use access code RBC. Visit Learn to Live to get started.

Online medical care with Doctor On Demand

Meet face-to-face with a board-certified doctor or mental health provider online, from home or work, or even on vacation. On-demand medical care is available 24/7. Mental health appointments are available from 7 a.m. - 10 p.m., seven days a week. You can use the app 24/7 to schedule appointments. See a doctor now.

Gender care and service

Blue Cross is committed to supporting our transgender and non-binary members and their families. We offer guidance from experts to help manage care and navigate insurance. If you have any questions about gender-related care, we encourage you to reach out to our Gender Services Consultant, who is transgender himself, at 1-866-694-9361. We are here to listen, discuss, and provide whatever support you need. Learn more online or read our gender care flyer

Autism Program

For families affected by autism, navigating care can be challenging. Blue Cross and Blue Shield of Minnesota provides access to licensed professionals to support you throughout your child’s treatment. Through the Autism Program, you will be supported by a Board-Certified Behavioral Analyst (BCBA) Case Manager who will be there to guide you every step of the way. Learn more at bluecrossmn.com/autism or call the number on the back of your ID card and ask to speak to a Behavioral Health Case Manager.

Fertility provider navigation and support

WINFertility provides personalized guidance and support to help you select the right provider and navigate the system, your care and benefits. Working together with your health plan network of doctors and pharmacies, WIN provides total support and coordination of care. Visit WINFertility to learn more or call 1-866-329-9522 to speak with a WIN Service Team Member who can answer benefit questions and schedule a call time to speak with a Nurse Care Manager.

Maternity support

Your Ovia Health maternity & family benefits offer support through some of life's biggest transitions: starting a family, navigating pregnancy, and balancing life as a working parent. Ovia Health is there for all the big moments, but they're also there for the little ones! That's why all of the Ovia Health apps include access to expert content and tips, personalized health insights, and on-demand health coaching with Registered Nurses — so you have support for your life and health whenever you need it. Learn more at Ovia Health.

Maternity management

Maternity management support provides education and support to pregnant women so they can achieve the healthiest pregnancies possible. Pregnant women who are at high risk for complications are connected with a dedicated registered nurse to support them during their pregnancy. All pregnant women have access to online tools and resources. To request further information or to enroll, call 1-866-489-6948Learn more about maternity management.

Get a second opinion

With Teladoc Medical Experts, RBC employees and their families have the opportunity to have world-renowned doctors review a current diagnosis and treatment plan at no cost. Visit Teladoc Medical Experts to get started.

The health care cost estimator helps you make informed decisions when planning medical services.

Use this tool to make informed choices that can help lower your expenses. Get started by logging in and clicking on 'Estimate Costs' to access the Health Care Cost Estimator which allows you to research and compare costs for common procedures and non-emergency services.

Get support for your ongoing condition

Are you living with an ongoing condition like diabetes or asthma? If you’re eligible, a Dedicated Nurse can help you take better care of yourself so you can enjoy the best possible quality of life.

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Blue Care Advisor app

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Connect to all your benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Blue Care Advisor app for Android

Blue Care Advisor app iOS