Member login

Cross and Shield There is planned system maintenance Saturday, December 14 at 8:30 p.m. through Sunday at 6:30 a.m. Login may be affected.

View your claims, deductibles, coverage, network doctors, ID card and more.

What's in your member website

Get quick access to important health information and resources:

  • See plan details and check coverage
  • Track claims and pay your premium
  • View deductibles and out-of-pocket maximums
  • Find in-network doctors in your area
  • Use wellness tools and programs

Due to state and federal regulations, each policy holder has access to family totals, their own claims, and those of minor children under 12. Spouses see their own claims. Children 12 years and older are required to have their own online account to see claim detail.

Why you should register for the website

Your privacy is important to us. We maintain high standards for the protection of your privacy and your personal information on our site. The registration process helps ensure that your information stays secure.

Note: Each member account requires a unique email address to protect personal health information. 

Access your information from an app

Most members can find their health plan and care information within one of our member apps. Once you register, the same login information works for the website and app.

Minnesota Health Care Program members do not currently have an app.