adult and child walking through farmland

Helping you live your healthiest life

You and Blue. Better together.

Member Resources

SVG

Log in to your member account

Check your benefits, claims, connect to wellness programs and more. Call Blue Cross at 1-877-258-3760 for additional support.

For 2024/2025 information, please visit mn.exploremyplan.com or call Accolade at 1-866-336-0801.

SVG

Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Find Care

You can research providers and medical costs as a guest. Log in to find in-network providers who are covered by your current plan. 

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others. 

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

Tobacco cessation

Quitting tobacco and vaping support

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb! 

Call 1-888-662-2583 (TTY 711) to speak with a Wellness Coach. 

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

Express Scripts

Keeping track of prescription drugs can get tricky, which is why your pharmacy plan is here to streamline the process. From helping to fill prescriptions, to setting up mail order delivery, to switching to generic drugs, you have the ability to get the right prescriptions at the right time, in whichever way is most convenient for you.  

Call 800-987-8362

Vida Health

Manage weight loss and diabetes

Vida provides support for managing a chronic condition, weight loss goals, mental health, diabetes and high blood pressure.

Call 1-833-732-2242

Hinge Health

Conquer back or joint pain

Get virtual physical therapy and more at no cost to you. Help reduce everyday joint and muscle aches, recover from an injury, improve your mobility and strength, and relieve pelvic pain and discomfort. 

Call 1-855-902-2777

Lyra

Life can be hard and it’s okay to not be okay. Lyra Health is here to help! Lyra offers emotional and mental health care support via coaching, short-term therapy and selfcare tools to help you better manage emotions, thoughts and behaviors that are negatively impacting your life.

Call 844-904-2558

Cariloop Family Resources

Cariloop offers 1:1 personalized coaching, digital tools and resources, and an extensive caregiver network to help employees with a variety of issues. These include finding assisted living for an aging loved one, creating a living will, finding childcare, getting parenting support, navigating college prep and funding and much more.

Call 972-325-5836 

Support resources

Support at your fingertips

Blue Cross Care Advocate

Get help with all your healthcare needs and questions over the phone or via live chat messaging.

7 a.m. to 8 p.m. CT

Monday through Friday

1-877-258-3760, TTY 711

Your Blue Cross Care Advocate is supported by on-site doctors, nurses, pharmacists, specialists and other experts so if they don't know the answer to your question, they can get it.

  • Get to know and understand your benefits
  • Find health care providers and arrange appointments
  • Compare and understand treatment options
  • Determine if a recommended procedure is covered
  • Answer questions about claims
  • Transfer medical records
  • Set and meet health goals

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc. 

Hinge Health is an independent company providing musculoskeletal care services.

Doctor On Demand® by Included Health is an independent company providing telehealth services.