Mental health
Blue Cross members have access to a wide variety of virtual and in-person mental health providers.
Your mental health is covered*
Mental health is a vital part of your overall wellbeing. It affects how you think, feel, and act and can impact how you handle stress, relate to others, and make choices.
Mental health concerns range from everyday stress and sadness to more complex conditions like anxiety, depression or bipolar disorder.
If you're feeling overwhelmed or disconnected, you're not alone.
Find mental healthcare
Use your plan benefits to treat mental health issues.
Virtual and in-person options are available for most members.*
General mental health
Anxiety and depression
Anxiety and depression are two common mental health conditions that can affect anyone regardless of age, background or life circumstances.
Anxiety may present as persistent or intense worry, restlessness, irritability, difficulty concentrating or physical symptoms like a racing heart or shortness of breath.
Depression may include prolonged feelings of sadness, irritability, hopelessness, fatigue, changes in sleep or appetite, and a loss of interest in activities once enjoyed.
These conditions can impact daily life, relationships and overall wellbeing. The experience may be different from person to person, but recognizing the signs early and seeking support is key.
Blue Cross and Blue Shield of Minnesota offers a diverse network of providers, including virtual care options.
Headway
The care you want with insurance coverage
Headway simplifies finding an in-network mental health provider with upfront costs, insurance checks, and instant booking across 20+ specialties.
Call 646-941-7645
growtherapy
Makes finding a great therapist easy
Book online and see a qualified therapist who fits your needs. Online or in-person, it's therapy on your terms.
Call 786-244-3504
Rula
Mental health specialized to you
Schedule an appointment with a licensed provider from various backgrounds and specialties. Serving ages 5+.
Call 323-642-3806
Child and adolescent programming
Care for child and adolescent disorders
Children and teens may experience mental health challenges differently than adults. These challenges can significantly impact development, relationships and academic success.
Common signs include changes in mood or behavior, difficulty concentrating, withdrawal from friends or activities, and trouble in school or at home. These conditions may involve persistent symptoms such as aggression, self-harm or emotional dysregulation.
Neurodevelopmental disorders
Neurodevelopmental disorders such as attention deficit hyperactivity disorder (ADHD) are also common and can affect learning, behavior and social interactions.
Blue Cross supports early identification and intervention through access to licensed providers, care coordination and specialized programming tailored to the unique needs of children.
Blue Cross and its partners provide access to comprehensive care including:
- Diagnostic assessments
- Individual and family therapy
- Skills training and behavioral support
- School-based interventions and care coordination
Autism Spectrum Disorder
Autism Spectrum Disorder (ASD) is a condition characterized by a wide range of symptoms depending on severity.
Symptoms may include challenges in social communication, repetitive behaviors or restricted interests.
ASD typically appears in early childhood and may impact daily functioning, learning or social interactions.
Little Otter
Virtual mental healthcare for your whole family
Little Otter is the one-stop shop for families to get all their mental health needs from small concerns around sleep or tantrums all the way through really big stuff, even suicide ideation, OCD, anxiety, and depression with individual, couples, and/or family therapy for children (0-18) and parents. Get connected with a licensed clinician within 24 hours.
Call 415-449-2813
Currently not available for Medicare and Medicaid.
Charlie Health
Virtual intensive therapy
Comprehensive mental healthcare programs, including group sessions, individual therapy, and family therapy, plus wraparound services like 24/7 crisis care, psychiatric services, and more.
Call 986-206-0414
Ages 11-50
Currently not available for Medicare.
serious mental illness
Care for serious mental illness
Serious mental illness (SMI) includes conditions that significantly impair activities of daily life such as schizophrenia, bipolar disorder, post-traumatic stress disorder (PTSD), and major depressive disorder.
Blue Cross supports members through:
- Navigating the SMI determination process based on clinical and functional criteria
- Case Management (CM) services to coordinate care and connect members with appropriate treatment
- Education and support through community and external partners
- Connecting members to a robust network of virtual and in-person mental health providers
Find care for serious mental illness
Search for in-network doctors and providers in your area. Log in for current plan coverage.
Eligibility and support through Minnesota DHS
Eating Disorders
Care for eating disorders
Eating disorders are complex mental health conditions characterized by persistent and distressing patterns of eating-related thoughts and behaviors. These conditions often involve concerns about food, body weight, or shape and are impacted by genetics, neurobiology, and psychological factors.
Eating disorders can be serious but treatable conditions.
Blue Cross offers access to specialized care, including:
- In-network providers and treatment programs
- Virtual care, evidence-based and at-home treatment for all ages
- Case Management (CM) services to coordinate care and connect members with appropriate treatment
Find care for eating disorders
Learn to Live
Learn to Live program
Many people do not get help for mental health because access to treatment is limited and expensive.
Learn to Live is a free online program available to many Blue Cross members and their families (age 13 or older). It's a Cognitive Behavioral Therapy program that focuses on problem solving and changing behaviors.
The self-paced programs help you identify the problem(s), understand how your mind works, then learn and practice ways to deal with the problem(s).
Learn to Live
More support
Case managers
Get the support you need to achieve your health goals from a Blue Cross behavioral health case manager.
How to connect with a case manager
This benefit is not available for all plans. To confirm eligibility, log in to your account.
You can also call the customer service number on the back of your member ID card to connect with a case manager.
*Some programs and services may not be offered with your health plan. Log in to your account or call the number on the back of your member ID card to verify coverage.
Each healthcare provider is an independent contractor and not our agent.
Learn to Live, Inc. is an independent company providing online cognitive behavioral therapy programs and services.
Charlie Health is an independent company that provides mental healthcare services.
Grow Therapy is an independent company that provides virtual and in-person behavioral health services.
Headway is an independent company that provides virtual and in-person behavioral health services.
Rula is an independent company that provides virtual and in-person behavioral health services.
Little Otter is in independent company that provides virtual behavioral health services.
Pelago is in independent company that provides virtual behavioral health services.