Helping you live your healthiest life.

You and Blue. Better together. 

Member Resources

Blue Cross plan members

Access HDHP | HSA health plan details

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Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Coupe Health plan members

Access Copay | EPO and Copay | PPO health plan details

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Coupe member login

Check provider tiers, track claims, review benefits and more.

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Get the Coupe App

Find all you need to search for providers, check benefits, track claims and more. And get personalized information to support better health.

Coupe Find Care

Use the directory to view in-network providers, quality ratings and copays. The copay tiers are structured so you pay less for higher-quality, more efficient care.

Blue Cross Find Care

You can research providers and medical costs as a guest. 
Log in to find in-network providers only who are covered by your current health plan. 

National BlueCard PPO

Search the National BlueCard PPO network for doctors, hospitals and clinics unless you live in a state listed below.

Blue High Performance

Search the Blue High Performance network for doctors, hospitals and clinics unless you live in a state listed below.

This is a limited/narrow network

Florida residents

Employees who live in Florida will search the Network Blue network.

Kansas City, MO residents

Employees who live in Kansas City, MO, will search the Preferred-Care Blue network.

Maryland, Northern Virginia and Washington D.C. residents

Employees who live in Maryland, Northern Virginia (defined as Fairfax, Arlington, Alexandria), or the District of Columbia will search the BlueChoice Advantage Open Access network.

Oklahoma residents

Employees who live in Oklahoma will search the Blue Preferred network.

St. Louis, Missouri residents

Employees who live in St. Louis, MO, will search the Blue Access Choice network.

Virginia residents (excluding Fairfax, Arlington, Alexandria)

Employees who live in Virginia (excluding Fairfax, Arlington, Alexandria) will search the HealthKeepers POS network.

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others.

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

HEALTHLINK

Best Buy’s 24/7 resource for all your health-related questions

Speak with a registered nurse or wellness coach who can help answer questions and provide information on health conditions such as diabetes, cancer, heart disease, asthma and much more.

Call 1-866-229-2810

GuidanceResources

Best Buy’s Employee Assistance Program

24/7, confidential services to you and anyone in your household. Talk with a specialist and get access to ten no-cost counseling sessions per event or issue. 

Call 1-800-807-1530
(First-time users: Register > Enter Organization Web ID: BBYLife)

Support resources

Support at your fingertips

Blue Cross Care Advocate

Get help with your healthcare needs and questions over the phone or via live chat. Your advocate is supported by doctors, nurses, pharmacists and other experts.

7 a.m. - 8 p.m. CT
Monday - Friday
1-800-469-1110, TTY 711

Coupe Health Valet

Those with a Coupe health plan have a dedicated health concierge available to help you navigate healthcare and your plan.  Get help finding providers, understanding care options, answering billing questions and more.

8 a.m. - 8 p.m. CT
Monday - Friday
1-833-749-1969
Email: healthvalet@coupehealth.com
coupehealth.com

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc.