Helping you live your healthiest life.

You and Blue. Better together.

Member resources

Blue Cross plan members (Standard and Enhanced HDHP)

Log in to your Blue Cross member account

Check your benefits, claims, connect to wellness programs and more.

Create account
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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Blue Care Advisor app for Android
Blue Care Advisor app iOS

Coupe Health plan members

 

Log in to your Coupe member account

Check provider tiers, track claims, review benefits and more.

Create account
Log in

Find care — Coupe plan

Search for doctors, hospitals and clinics covered by the Coupe plan.

Access Code: COUP-CODE-ALLP

Search for Coupe plan providers

Get the Coupe App

Find all you need to search for providers, check benefits, track claims and more. And get personalized information to support better health.

Coupe Health app for Android
Coupe Health app for iOS

Plan overview: 

  • Members pay a flat copay for all covered services and prescription drugs. Costs are available on the Coupe website in advance of services
  • There is no deductible or coinsurance on this plan.
  • The plan uses the same national provider network as BCBS plans and puts providers into three tiers based on quality and efficiency of care
  • Tier 1 providers will have the lowest copay for services and the highest-quality outcomes based on Coupe’s research
  • Members can contact a Coupe Health Valet to help find a provider, answer questions and resolve billing issues
  • Members have 24/7 access to the Coupe Health member portal 

Discover more details on the Coupe Allianz Life employee web page.

The member portal houses all your benefit information including provider, prescription and pharmacy lookup, claim history, access to your Health Valet and much more.

Network & pharmacy

Your provider networks

Using your health plan is easy. Your national provider network, BlueCardPPO, works with doctors, hospitals and clinics across the country, including our onsite health center, True Care. Just show your member ID card whenever you get care.

Remember, if you receive services from out-of-network providers you will have reduced benefit coverage with our Enhanced and Standard HDHP plans. You will not have any benefit coverage for out-of-network providers other than emergency treatment if enrolled in the BCBS/Coupe plan.

All three medical plan options use the KeyRx covered drug list and Select pharmacy network through Prime Therapeutics. 

Log in to your member account for the most up-to-date drug lists and in-network pharmacy information.

Drug lists and search

Pharmacy information

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

MedsYourWay

Retail and Home Delivery

MedsYourWay compares drug card discount prices and your health plan pharmacy benefit to automatically deliver the lowest price. 

Call 1-855-206-2430

Get started with MedsYourWay

Hinge Health

Conquer back or joint pain

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home. 

Join Hinge Health

Learn to Live

Emotional wellbeing resources

Access on-demand, self-directed digital programs based on the clinically proven strategies of Cognitive Behavioral Therapy (CBT).

Call 1-800-406-7457

Contact Learn to Live

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

 

Available to Associates Enrolled in a Medical Plan

 

Contact Doctor On Demand

Mental health support

  • Generic anti-depressant medications on the KeyRx Preventive Drug list are covered at 100%.
  • Coverage for most mental health services obtained in the office or outpatient
    • Enhanced and Standard HDHP plans pay no coinsurance after they meet the annual deductible.
    • Coupe Health plan will have 100% coverage, with no deductible or copay.
  • Access to virtual mental healthcare through Doctor On Demand. Virtual visits typically cost less than in-person.
  • On-site therapy visits are available at True Care in our Minneapolis campus for benefits-eligible employees and dependents regardless of if you are enrolled in a medical plan.
  • Learn to Live is a self-paced online program to help you and your family members (age 13+) manage stress, depression, social anxiety, insomnia or substance use. It is 100% confidential, there is no cost and it is accessible online 24/7. Watch to learn more.

Virta Health Program

Virta is a guided, online nutrition program that helps you lose weight, reverse type 2 diabetes, and feel better fast. This personalized and flexible approach fits your lifestyle and shows you how to eat the foods that support real, lasting results. No fad diets or extra workouts required!

With so many health benefits available, we know it can be hard to know what’s right for you. Here’s how Virta stacks up against other common options — so you can make an informed choice.

With Virta, you’ll receive:

  • A simple, sustainable nutrition plan backed by science
  • One-on-one support from a dedicated health coach and medical provider
  • Digital tools to track your progress and provide real-time insights
Learn more about Virta

Care benefits

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

Recommended preventive care

Maternity Management

Prenatal & postnatal wellness

A prenatal support program that gives members in-depth educational tools and more.

Call 1-800-793-6916 to speak with a Health Care Advocate. 

Global Core

Find providers while traveling

Find doctors and hospitals outside of the United States, Puerto Rico and U.S. Virgin Islands. You can also find other valuable resources to help you stay safe and healthy around the world.

Learn more about Global Core

Gender care

Gender Services Consultant

We offer guidance to help manage care and navigate insurance for transgender and non-binary members and their families. If you have any questions about gender-related care, you can call 1-866-694-9361.

Learn about gender care

Blue365

Health and wellness savings

Blue365 offers premier health and wellness discounts and is free to join. 

Call 1-855-511-2583

Contact Blue365

Support resources

Support at your fingertips

For Blue Cross plan members (Standard and Enhanced HDHP)

Call Blue Cross customer service: 1-855-545-2583

  • General plan or coverage questions
  • Check on a claim 

Monday — Friday, 7 a.m. to 8 p.m. CT

Log in to live chat with an advocate

For Coupe plan members

Contact the Health Valet Team:

Monday – Friday, 8 a.m.to 8 p.m. CT

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc. 

The federal Transparency in Coverage Rule requires our group health plan to disclose price and cost-sharing information to participants. To comply, Allianz Life is posting a link to the Blue Cross Blue Shield Minnesota webpage which provides access to pricing information via machine-readable files. To learn more and review the links visit the machine-readable files page.

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected by the "No Surprises Act," a provision under the Consolidated Appropriations Act (CAA) 2021. To learn more about the protections available to you, view the Blue Cross No Surprises Act page.

Blue365® is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.

Hinge Health is an independent company providing musculoskeletal care services.

Learn to Live, Inc. is an independent company offering online tools and programs for behavioral health support. Learn to Live is an educational program and should not be considered medical treatment.

Doctor On Demand® by Included Health is an independent company providing telehealth services.

Blue Cross Blue Shield Global Core is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.