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SecureBlue (Minnesota Senior Health Options)
Get the convenience of your Medicaid and Medicare benefits combined into SecureBlue (HMO SNP) health plan.
Plan overview
SecureBlueSM is a Minnesota Senior Health Options (MSHO) plan that combines your Medicare and Medical Assistance into one plan. You must be 65 or older and have both Medicare Part A and Part B to qualify for SecureBlue.
There is no monthly premium for this plan. However, you may pay a copay (a dollar amount) for certain health care services or when you get a prescription.
SecureBlue helps you pay for:
- Basic medical care — doctor visits, medicine, hospital stays and more
- Dental care — basic dental services, plus two dental crowns, root planing and scaling*
- Treatment for mental health issues and substance abuse
- Preventive care, such as flu shots
- Eye exams, glasses and glasses upgrades
- Hearing tests and hearing aids
- Emergency care
You can refer to the SecureBlue Member Handbook to see coverage and plan details.
Enrolling
You can enroll in SecureBlue if you are 65 or older and you have Medicare Part A and Part B.
Enroll now by calling:
Toll-free 1-866-477-1584 or (651) 662-1811, TTY 711
Applying for Medical Assistance or Medicare
You must have Medical Assistance and Medicare to enroll in SecureBlue (MSHO). Visit the Minnesota Department of Human Services to learn more about applying for Medical Assistance.
Visit Minnesota Department of Human Services to apply
Call to learn more about applying for Medicare:
1-800-MEDICARE (1-800-633-4227)
TTY 1-877-486-2048
24 hours a day, seven days a week
Doctor network
When you have SecureBlue, you choose a doctor or clinic from our network to be your primary care clinic. They will get to know you and keep all of your medical records in one place.
Search online for a doctor in the network
View the 2024 Provider and Pharmacy Directory
You also have the option to connect with board-certified doctors and licensed therapists over live video using Doctor on Demand 24 hours a day, 7 days a week.
Pharmacy network
A pharmacy network is a list of pharmacies (drugstores) where you can get medicine at lower prices. Choose from thousands of pharmacies in our network. You may have to pay more for your medicine if you don’t use a pharmacy that’s in our network.
Search for pharmacies in the network
Or call toll free at 1-888-877-6424, TTY 711
24 hours a day, seven days a week.
Prescription drugs
This SecureBlue health plan has a list of drugs that it covers. It’s called a formulary. You may pay more for drugs that are not listed on the formulary.
Search the Formulary (drug list)
2024 List of Covered Drugs (Formulary)
If you are taking a drug that is not covered by your plan, you can work with us to transition to a drug that is covered.
Visit Prime Therapeutics to learn more
Care options
Virtual care
Get access to doctors online who can answer questions, provide a diagnosis for common health concerns and prescribe medication (when appropriate).
Nurse line
Registered and experienced nurses are available anytime, day or night when you need medical advice or guidance on where to go for care.
Call toll free 1-888-275-3974, TTY 711.
Dental services
SecureBlue covers basic dental services, plus two dental crowns, root planing and scaling and an electric toothbrush.
For dental care, use the Delta Dental online dental directory. You must select the "Minnesota Select Dental Network" to view dentists that are in-network.
Search the online dental directory
Or call toll free at 1-800-774-9049, TTY 711
Monday – Friday 8 a.m. to 5 p.m. Central Time.
Specialized support
Care Coordinator
A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you:
- Access home healthcare, community-based services and local resources
- Understand your benefits and help get you enrolled in special programs
- Find transportation to doctor appointments
- Coordinate care between your primary care clinic and specialists
- Manage your care before and after a hospitalization
Your Care Coordinator will typically reach out to you within the first month of joining the plan. If you have not been contacted by a Care Coordinator, call Member Services at 1-888-740-6013, TTY 711 with any questions. The call is free.
Case Manager
If you have a major illness, injury or chronic health condition, you will be assigned a Case Manager. They will help you:
- Better understand and follow your treatment plan, condition or disease
- Find in-network providers and behavioral health support
- Set up doctor visits and follow-up appointments
- Answer questions between doctor visits
A Case Manager will be assigned to you based on your needs. Call Member Services at 1-888-740-6013, TTY 711 with any questions. The call is free.
Medication Therapy Management
If you are taking multiple medications, it is good to have a routine check-up of them. You can get free medication reviews through the Medication Therapy program as part of your plan. A specialized pharmacist will:
- Talk about your list of medications and how you are doing
- Discuss ways to manage any side effects that bother you
- Look for ways to lower your costs
Afterward, you’ll get a written summary of what you talked about, and a recommended to-do list with specific suggestions.
Learn more about Medication Therapy Management
Quitting Tobacco Program
Develop and maintain a quit plan with support from a wellness coach.
1-855-552-2583, TTY 711
Hours: Monday – Thursday 8:30 a.m. – 5:30 p.m. Central Time
Friday 8 a.m. – 6 p.m. Central Time
This call is free.
Learn to Live
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
Access Learn to Live
Enter access code BLUEPLUS (case sensitive) if requested.
BlueRide℠ Transportation services
BlueRide offers you a safe and reliable ride to covered medical, dental and pharmacy visits with providers in your plan’s network.
You can also use BlueRide to go to participating fitness locations, health and wellbeing classes, and Narcotics Anonymous and Alcoholics Anonymous meetings.**
Health and wellness
CVS over-the-counter allowance
Members have an allowance of $150 per quarter to purchase select generic, over-the-counter (OTC) health and wellness items from a CVS catalog.
Music therapy
Enhance your quality of life, improve physical and emotional health, and reduce stress with music therapy. Members living in an assisted living or skilled nursing facility or foster home and experiencing certain mental health-related needs are eligible to receive up to 26 sessions per year with a board-certified music therapist.**
Blue Plus Health Self-Assessment
Complete the online health assessment so we can connect you to programs that can help manage your care. You will receive a personal report that describes the impact of each risk factor on your health.
Friendly helper
Get up to 60 hours per year of in-person and virtual support services to increase community connections and help with everyday tasks like light household chores, grocery shopping and more.
To get started, connect with your care coordinator or call 1-888-740-6013, TTY 711. The call is free.
Animatronic pets
For members with dementia or Alzheimer’s disease, animatronic pets can help provide comfort and companionship and improve mood. Choose from a cat, dog or bird.**
To get started, connect with your care coordinator or call 1-888-740-6013, TTY 711. The call is free.
Household support
Get help paying your utility bills and rent with a monthly allowance of $120. This is available for members experiencing certain chronic conditions. Utility company and landlord must meet certain qualifications to be eligible.**
To get started, connect with your care coordinator or call 1-888-740-6013, TTY 711. The call is free.
Local support services
Community Resource Link
When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.
Senior LinkAge Line
The Senior LinkAge Line, a service of the Minnesota Board on Aging, offers free statewide information and resources.
Learn more about Senior LinkAge Line
Or call tool free at 1-800-333-2433, TTY 711.
Disability Hub
Disability Hub MN is a free statewide resource network that helps people with disabilities solve problems, navigate the system and plan for the future.
Call toll free at 1-866-333-2466, TTY 711.
Benefits and coverage
Enrollment form
Have questions about your plan?
Call member services toll free at:
1-888-740-6013, TTY 711
Help is available from
8 a.m. to 8 p.m. seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30.
The call is free.
Translation and interpretation assistance
Get an interpreter for your doctor appointment if English is not your first language.
Call toll free at 1-888-740-6013, TTY 711.
Learn more about interpreter services
View which languages are available at each clinic in the Provider and Pharmacy Directory.
Appointing a representative
You may name a family member, friend, doctor or anyone else to represent you. If you want to appoint someone who is not already authorized under state law, you and that person must complete Medicare’s Appointment of Representative Form.
Appointment of Representative Form
Nurse line
Registered and experienced nurses are available anytime, day or night when you need medical advice or guidance on where to go for care.
Call toll free 1-888-275-3974, TTY 711.
Behavioral health crisis line
Receive information about mental health and substance use counseling.
Call toll free at 1-888-275-3974, TTY 711.
24 hours a day, seven days a week.
Caregiver resources
Are you a caregiver? See resources to help you manage your loved one's health plan and care.
Rights and responsibilities upon disenrollment
When you leave or end your membership in SecureBlue (HMO SNP) it's called a disenrollment. A voluntary disenrollment is when you decide to leave the plan. You can leave the plan at any time. Leaving our plan does not impact your eligibility for Medicare and Medicaid (Medical Assistance). An involuntary disenrollment is when the plan must end your membership. There are limited situations when you may not choose to leave, but we are required to end your membership. An example of this is if you provided fraudulent information on your enrollment form or allow abuse of your enrollment card.
If you are disenrolled for any reason, the plan will notify you of the date your membership will end and the reason for it ending. If you have questions about disenrollment, please contact Members Services at 1-888-740-6013, TTY 711.