Prior authorization and appeals data

Annual report

The table data shows:

  • Prior authorizations for services provided from January 1, 2025 to December 31, 2025
  • How many prior authorization (PA) requests were authorized
  • How many PA requests were denied. They are sorted by healthcare service, whether there was an appeal and whether the denial was upheld or reversed after the appeal.
  • How many PA requests were submitted electronically and not by fax, email or another way

2025 Blue Cross plans

Service
Category
TotalApprovalsDenialsApproval
Rate
Electronically Submitted Total AppealsUpheldOverturned
Inpatient Behavioral Health2,183 2,075 10895%1,481523
Inpatient Medical1,0641,056899%64710639 67
Outpatient Behavioral Health3,398 3,067331 90%3,0750
Outpatient Medical76,48169,3137,168 91%72,700520 181 339
Prescription Drug105,26659,17546,09156%88,563573290283

 

2025 Blue Plus plans

Service
Category
TotalApprovalsDenialsApproval
Rate
Electronically Submitted Total AppealsUpheldOverturned
Inpatient Behavioral Health7,4957,39010599%2,510211
Inpatient Medical2,3552,16119492%1,503813645
Outpatient Behavioral Health3,6903,6226898%2,411104
Outpatient Medical113,706 107,4466,26094%109,1891,640 4941,146
Prescription Drug5,432 2,8072,62552%4,98410,0944,7905,304

Reasoning

Reasons for denials

Prior authorization requests may have been denied for these reasons.

Blue Cross and Blue Shield of Minnesota and Blue Plus:

  • Change in treatment program
  • Services are not considered to be medically necessary
  • Patient did not meet prior authorization criteria
  • Incomplete information submitted by the provider to the utilization review organization
  • The patient is no longer covered by the plan

Delegates:

  • Did not meet prior authorization criteria
  • Incomplete information submitted
  • Inactive coverage/no plan coverage
  • Change in treatment program
  • Other

Additional data

2025 Interoperability Report

Includes prior authorization approvals and denials data for Medicare plans

This information meets Minnesota Statute 62M.18 requirements.

The linked Interoperability report meets Federal 422.122 Prior authorization requirements.