We all want to be healthy, but it's not a spectator sport. It takes some effort—and sometimes we need a little nudge. Especially if you're dealing with a health issue. Never fear, your Blue Cross case manager can provide the support you need.
Expert guidance
If you're managing a medical condition, our case managers can help. They'll provide knowledgeable guidance, such as:
- Explain a diagnosis
- Help you manage your condition
- Assist in staying on track with your treatment plan
- Answer questions between doctor visits
- Identify lifestyle behaviors that affect your physical and mental health
- Refer you to other resources or health programs
- Recommend health goals
The goal of the program is to provide patient-centric care management that works to deliver better outcomes and experiences for our members at a lower overall cost. Members who are eligible for this program are identified in different ways. Examples include a referral from a physician or through review of claims data.