SecureBlue (HMO SNP)
A Minnesota Senior Health Plan (MSHO)
Get the convenience of your Medicare and Medical Assistance (Medicaid) combined into one, $0 health plan.
How to apply and enroll
Apply for Medical Assistance or Medicare
You must have Medical Assistance and Medicare to enroll in SecureBlueSM.
Visit Minnesota Department of Human Services to apply
Call to learn more about applying for Medicare:
1-800-MEDICARE (1-800-633-4227)
TTY 1-877-486-2048
24 hours a day, seven days a week
Get your free enrollment kit
When you're ready to enroll in SecureBlue, request your free, no obligation enrollment kit. The kit includes:
- Plan highlights
- Summary of Benefits
- Pre-enrollment checklist
- Enrollment form
- 2024 CMS Star Ratings
Enroll in SecureBlue today
You can enroll in SecureBlue if you are 65 or older, have Medicare Part A and Part B, and are eligible for Medical Assistance.
Enroll now by calling:
Toll-free 1-866-477-1584 or (651) 662-1811, TTY 711
SecureBlue benefits and services
Utility and rent assistance
Get household support like help paying your utility bills and rent with a monthly balance of $120.1
BlueRide transportation services
BlueRideSM offers you a safe and reliable ride to covered medical, dental and mental health appointments. Plus, pharmacy visits, fitness and health and wellbeing classes, and more.2
CVS over-the-counter allowance
Get a balance of up to $150 every 3 months to buy select over-the-counter (OTC) health and wellbeing items from a CVS catalog.3
Dental
Get basic dental services, plus two crowns (two teeth per year), one root canal per tooth per lifetime, and an electric toothbrush with three replacement brush heads.4
Hearing
Get hearing tests and hearing aids with $0 rechargeable battery option on select styles.
Vision
Includes eye exams and extras like anti-glare lens coating, progressive lenses, transition lenses and select glasses frames.
Angie Flores
9 years of Medicaid experience
Fluent in Spanish
Call 855-417-3739, TTY 711
Email: Angie.Flores@bluecrossmn.com
Ryan Hoffman
17 years of Medicaid experience
Call 833-979-0362, TTY 711
Email: Ryan.Hoffman@bluecrossmn.com
Hibaq Mire
10 years of Medicaid experience
Fluent in Somali
Call 844-431-6605, TTY 711
Email: Hibaq.Mire@bluecrossmn.com
Michelle Mjelde
27 years of Medicaid experience
Call 877-885-4862, TTY 711
SecureBlue is available in all 87 Minnesota counties
SecureBlue is a Minnesota Senior Health Options (MSHO) plan that combines your Medicare and Medical Assistance into one plan. You must be 65 or older and have both Medicare Part A and Part B to qualify for SecureBlue. Medicare and Medical Assistance are programs that help you pay for healthcare.
There is no monthly premium for this plan. However, you may pay a copay (a dollar amount) when you get a prescription.
SecureBlue also helps you pay for:
- Basic medical care — doctor visits, medicine, hospital stays and more
- Treatment for mental health issues and substance use
- Preventive care, such as flu shots
- Emergency care
You can refer to the SecureBlue Member Handbook to see coverage and plan details.
Find a doctor
When you have a SecureBlue plan, you choose a doctor or clinic from our network to be your primary care clinic. They will get to know you and keep all your medical records in one place.
Search online for a doctor in the network
You also have the option to connect with board-certified doctors and licensed therapists over live video using Doctor On Demand 24 hours a day, 7 days a week.
Find a dentist
Our plans cover dental services, including checkups, cleanings and fillings.
For dental care, use the Delta Dental online directory. You must select the Minnesota Select Dental network to view dentists who are in-network.
Search the online dental directory
Or call toll free at 1-800-774-9049, TTY 711
Monday to Friday, 8 a.m. to 5 p.m. Central Time.
Search for pharmacies
and drugs
A pharmacy network is a list of pharmacies (drugstores) where you can get medicine at lower prices. Choose from many pharmacies in our network.
You may have to pay more for your medicine if you don’t use a pharmacy in network or your medicine isn’t on the formulary (drug list).
Search online for pharmacies in the network
Search the online formulary (drug list)
Or call toll free at 1-888-877-6424, TTY 711
24 hours a day, seven days a week.
Health services and programs
SecureBlue includes access to the following health services and programs that help you live your healthiest life
Specialized support
Care Coordinator
A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you:
- Access home healthcare, community-based services and local resources
- Understand your benefits and help get you enrolled in special programs
- Find transportation to doctor appointments
- Coordinate care between your primary care clinic and specialists
- Manage your care before and after a hospitalization
Your Care Coordinator will typically reach out to you within the first month of joining the plan. If you have not been contacted by a Care Coordinator, call Member Services with any questions.
Call 1-888-740-6013, TTY 711. The call is free.
Case manager
If you have a major illness, injury or chronic health condition, you may be assigned a case manager. They will help you:
- Better understand and follow your treatment plan, condition or disease
- Find in-network providers and behavioral health support
- Set up doctor visits and follow-up appointments
- Answer questions between doctor visits
A case manager will be assigned to you based on your needs. Call Member Services with any questions.
Call 1-888-740-6013,TTY 711. The call is free.
Medication Therapy Management
You can get free comprehensive medication reviews through the Medication Therapy Management (MTM) program as part of your plan. A specialized pharmacist will:
- Talk about your list of medications and how you take them
- Discuss ways to manage any side effects that bother you
- Look for ways to lower your costs
After the review, you’ll get a written summary of what you talked about, and a recommended to-do list with specific suggestions.
Learn more about Medication Therapy Management
Quitting tobacco program
Develop and maintain a quit smoking or vaping plan with support from a wellness coach.
1-855-552-2583, TTY 711
Monday to Thursday, 8:30 a.m. to 5:30 p.m. Central Time
Friday, 8 a.m. to 6 p.m. Central Time
This call is free.
Learn to Live
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
Access Learn to Live
Enter access code BLUEPLUS (case sensitive) if requested.
Care options
Virtual care
Get access to doctors online who can answer questions, provide a diagnosis for common health concerns and prescribe medication (when appropriate).
Nurse line
Registered and experienced nurses are available anytime, day or night, when you need medical advice or guidance about where to go for care.
Call toll free 1-888-275-3974, TTY 711.
Health and wellbeing
Behavioral health
Some health conditions can change your mood and behavior. Learn about different kinds of behavioral and mental health conditions, symptoms and treatments, and find out what resources, programs and services are available.
Learn more about behavioral health
Behavioral health crisis line
Receive information about mental health and substance use counseling.
Call toll free at 1-888-275-3974, TTY 711
24 hours a day, seven days a week.
Music therapy
Enhance your quality of life, improve physical and emotional health, and reduce stress with music therapy.
Members living in an assisted living or skilled nursing facility or foster home and experiencing certain mental health-related needs are eligible to receive up to 26 sessions per year with a board-certified music therapist.2
Health self-assessment
Complete the online health assessment so we can connect you to programs that can help manage your care. You will receive a personal report that describes how risk factors can affect your health.
Friendly helper
Get up to 60 hours per year of in-person and virtual support services to increase community connections and help with everyday tasks such as light household chores, grocery shopping and more.
To get started, connect with your Care Coordinator or call 1-888-740-6013, TTY 711. The call is free.
Animatronic pets
For members with Alzheimer’s disease and other dementia, animatronic pets can help provide comfort and companionship and improve mood. Choose from a cat, dog or bird.5
To get started, connect with your Care Coordinator or call 1-888-740-6013, TTY 711. The call is free.
SilverSneakers fitness program
SilverSneakers® is an opportunity to improve your health, gain confidence and connect with your community. Stay active with 50+ fitness classes, on-demand workout videos and access to 16,000+ fitness locations.
Local support services
Community Resource Link
When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.
Senior LinkAge Line
The Senior LinkAge Line, a service of the Minnesota Board on Aging, offers free statewide information and resources.
Learn more about Senior LinkAge Line
Or call toll free at 1-800-333-2433,TTY 711.
Disability Hub
Disability Hub MN is a free statewide resource network that helps people with disabilities solve problems, navigate the system and plan for the future.
Call toll free at 1-866-333-2466,TTY 711.
Have questions about your plan?
Call Member Services toll free at:
1-888-740-6013, TTY 711.
Help is available from 8 a.m. to 8 p.m. seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30.
The call is free.
Translation and interpretation assistance
Get an interpreter for your doctor appointment if English is not your first language.
Call toll free at 1-888-740-6013, TTY 711.
Learn more about interpreter services
View which languages are available at each clinic in the Provider and Pharmacy Directory.
Appointing a representative
You may name a family member, friend, doctor or anyone else to represent you. If you want to appoint someone who is not already authorized under state law, you and that person must complete Medicare's Appointment of Representative form.
Appointment of Representative Form
Caregiver resources
Are you a caregiver? See resources to help you manage your loved one's health plan and care.