BlueRide Transportation

BlueRide Transportation

Need a ride? We'll get you there.

Schedule a Ride

or
Call toll-free 1-866-340-8648 (TTY 711) or (651) 662-8648

Monday through Friday, 8 a.m. to 5 p.m.

 

Get rides when you need them

BlueRideSM from Blue Plus offers you a safe and reliable ride to covered medical, dental, and pharmacy visits with doctors in your plan network.

BlueRide offers rides for the following:

  • Medical appointments
  • Dental appointments
  • Mental health appointments
  • Prescription pick ups
  • Durable medical equipment (DME) pick ups or repairs
  • Fitness facility visits (SecureBlue members only)

Eligibility

You may be able to get a ride to eligible medical appointments if you do not have access to your own ride and are a member of one of the following Blue Plus plans:

  • Blue Advantage Families and Children
  • MinnesotaCare (pregnant women & members under age 19)
  • Minnesota Senior Care Plus (MSC+)
  • SecureBlue (HMO SNP)

How BlueRide works

A BlueRide representative will make sure you are eligible. If you are, you may receive one of these services:

  • A public bus pass if you live in a public transit service area
  • A scheduled medical ride or other ride service if you live outside a public transit service area

If you have a disability or other special needs, BlueRide will find another type of ride to meet your needs.

Call to schedule your ride appointment at least two business days before your desired ride date.

If you need to change or cancel your ride, Call BlueRide as soon as possible, with a minimum of four hours before your scheduled pick-up time.

Failure to cancel unneeded rides may result in temporary loss of BlueRide services.

Pick-up time is up to sixty minutes before your appointment.

The driver will wait five minutes at your pick-up location.

Respectful behavior is required for the duration of the ride.

Children traveling alone

A minor child under the age of 18 traveling alone will need to have a consent form signed by a parent or guardian before rides can be scheduled for them.

Email form to: BlueRideSTS@bluecrossmn.com
Or fax form to: (651) 662-2844

BlueRide consent form

Grocery rides

If you live in one of the following Minnesota counties, you may qualify for rides to the grocery store or local food pantry.

  • Benton County
  • Blue Earth County
  • Carlton County
  • Clay County
  • Kandiyohi County
  • Mower County
  • Pine County
  • Rice County
  • Sherburne County
  • Stearns County
  • Winona County

Use our Community Resource Link if you need help finding a grocery store or food pantry.
Find a grocery store or food pantry

Have a bad ride? Tell us about it

You may file a grievance with us at any time. Call BlueRide Customer Service at 866-340-8648 to tell us about the problem.

SecureBlueSM (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in SecureBlueSM (HMO SNP) depends on contract renewal. 

DHS_070723_O04 DHS Approved 07/14/2023
H2425_070723_O04 CMS Accepted 07/19/2023