Blue Plus Minnesota Health Care Programs: Behavioral Health
Learn about behavioral health and the different kinds of available resources, programs and services.
What is a behavioral health condition?
Behavioral health is a term that spans the full spectrum of mental and emotional well-being, including how people cope with day-to-day challenges. The term also includes the treatment of mental illnesses, such as depression or anxiety, as well as substance use disorder and other addictive behaviors.
Common behavioral health conditions include:
- Addictions – Dependence on or abuse of harmful substances or activities that interferes with daily life; despite adverse consequences.
- Anxiety – Symptoms and treatment
- Depression – Symptoms and treatment
- Eating disorders – A serious illness associated with changes in eating behaviors & severe preoccupation with food and body image.
- Stress – Symptoms and how to manage them
Care options
Members have a range of care options, support, and coverage for mental health and substance use concerns.
Behavioral health care options include:
- Virtual and telehealth services – Receive care from your provider on your computer, tablet or smartphone.
- Outpatient services – Therapy programs, individual treatment planning, diagnostic assessments, medication management, psychological testing.
- Inpatient services – Hospitals can provide short-term mental health services to help stabilize people in crisis.
- Residential services – A safe and supervised environment in a community based residential program setting. These services may be needed following a hospital stay or to prevent hospitalization.
Access behavioral health support 24/7.
1-888-275-3974
If you or someone you know is struggling or in crisis, help is available 24/7.
Call or text 988 or chat 988lifeline.org
Behavioral Health Crisis Text Line
Text HOME to 741741 from anywhere in the United States, anytime.
Domestic violence crisis line
Call 1-866-223-1111
Text 612-399-9995
Veterans crisis line
Call 1-800-273-8255 and press 1
Behavioral health resources
All behavioral health services and programs are free to Blue Plus Minnesota Health Care Programs members. No credit card information is required to register.
Telehealth services
Doctor On Demand
Visit with a licensed psychologist or board-certified psychiatrist using the video feature on your phone, tablet or computer. Mental health professionals are available by appointment to help with depression, social anxiety, addictions, relationship issues, trauma and loss or workplace stress.
Learn to Live
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
Access Learn to Live
Enter access code BLUEPLUS (case sensitive).
Specialized support
Behavioral health appointment scheduling
Case managers work with members to identify the right healthcare provider to fit the members' unique needs and preferences, and to help schedule their behavioral health appointments that cover:
- Gender care
- Cultural related care needs
- Provider preferences
- Location preferences
For Blue Advantage Families and Children, MinnesotaCare and Minnesota Senior Care Plus (MSC+) plans:
Call 1-800-711-9862, TTY 711.
For SecureBlue (MSHO) plan:
Call 1-888-740-6013, TTY 711.
Nurse line
Experienced registered nurses are available anytime, 24 hours a day, 7 days a week when you need help getting answers to your health related questions or guidance on where to go for care.
Call 1-888-275-3974, TTY 711.
Quitting Tobacco Program
Develop and maintain a quit plan with support from a wellness coach.
1-855-552-2583, TTY 711
Hours: Monday to Thursday, 8:30 a.m. to 5:30 p.m. Central Time
Friday, 8 a.m. to 6 p.m. Central Time
The call is free.
Get rides when you need them
BlueRideSM from Blue Plus offers you a safe and reliable ride to covered medical, dental, and pharmacy visits with doctors in your plan network.
BlueRide offers rides for the following:
- Medical appointments
- Dental appointments
- Mental health appointments
- Prescription pick ups
- Durable medical equipment (DME) pick ups or repairs
- Fitness facility visits (SecureBlue members only)
Autism support
Autism navigation services
A Blue Cross navigator is available to assist you throughout the course of your child’s treatment. They will help you find in-network providers who can support the needs of you and your child.
Autism spectrum disorder (ASD) research shows that early intervention treatment services can greatly improve your child’s development.
Options include:
- Early Intensive Developmental and Behavioral Intervention (EIDBI) services
- Provide clinical guidance and caregiver support
- Ensure access to therapy and skill-based services
- Coordinate with providers and care systems
- Community services
For Blue Advantage Families and Children and MinnesotaCare plans:
Call 1-800-711-9862, TTY 711.
Monday through Friday, 8 a.m. to 5 p.m.
The call is free.
Minnesota autism resource portal
Learn about available healthcare programs through Minnesota Department of Health and other state agencies that connect people to medical services and supports and manage health conditions.
Local support services
Community Resource Link
When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.
Senior LinkAge Line
The Senior LinkAge Line, a service of the Minnesota Board on Aging, offers free statewide information and resources.
Learn more about Senior LinkAge Line
Or call toll free at 1-800-333-2433, TTY 711.
Disability Hub
Disability Hub MN is a free statewide resource network that helps people with disabilities solve problems, navigate the system and plan for the future.
Call toll free at 1-866-333-2466, TTY 711.
Chat with an expert
Monday to Friday, 8:30 a.m. to 5 p.m.
Rewards program
Healthy Rewards program from Blue Plus
As a Blue Advantage Families and Children or MinnesotaCare member of Blue Plus, you can earn reward cards when you and your family complete preventive screenings and well care visits.
You can get rewarded with dollars on a reloadable reward card for having a follow-up visit with your doctor or therapist within 7 days of your hospital discharge.
Non-emergency help and support
Minnesota Warmline
Looking for support? Need to talk? If you’re struggling with your mental health but aren’t experiencing a mental health crisis or emergency, reach out to the Minnesota Warmline.
Call 651-288-0400 or 1-877-404-3190
Text SUPPORT to 85511
Open seven days a week, 9 a.m. to 9 p.m.