 ## Member Resources



 

 

 

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### Log in to your member account

Check your benefits, claims, connect to wellness programs and more.



 

[Log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SBYQkJvMkVBZkxuUkpoRE4tRloxOVRfS2VLWWI3NUluLaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIEt2ZU1rNGZBTVlNSzM5U09JbGE5dHI2YmV5RUdvalRGo2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4)

[Create account](https://members.bluecrossmn.com/)

 

 

 

 

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### Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health.



 

[Blue Care Advisor app for Android](https://play.google.com/store/apps/details?id=com.bcbsmn.mobile)

[Blue Care Advisor app iOS](https://apps.apple.com/us/app/blue-care-advisor/id1637279992?uo=2)

 

 

 

 

 

 ## Find Care

You can research providers and medical costs as a guest. [Log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SBYQkJvMkVBZkxuUkpoRE4tRloxOVRfS2VLWWI3NUluLaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIEt2ZU1rNGZBTVlNSzM5U09JbGE5dHI2YmV5RUdvalRGo2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4) to find in-network providers only who are covered by your current health plan.



 

 

 

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### Find a provider

Search for doctors, hospitals and clinics.



 

[Search](https://findadoctormn.sapphirecareselect.com/?ci=238411)

 

 

 

 

 ###  Learn about your health coverage 

**Summary plan description (detailed information)**

- [Twin Cities](https://bluecrossmn.widen.net/s/hzn2mdd8c5/shbp-twin-cities-10476710-1.pdf)
- [Crookston, Duluth, Morris and Rochester](https://bluecrossmn.widen.net/s/zhhhhtpc8t/shbp-system-campuses-10476702-1.pdf)

**Summaries of benefits and coverage (highlights)**

**Single and family**

- [Twin Cities](https://bluecrossmn.widen.net/s/rkv6lcv8mk/tc-campus-student-and-family-sbc.pdf)
- [Crookston, Duluth, Morris and Rochester](https://bluecrossmn.widen.net/s/9wdgc89rtz/shbp-cdmr-campus-student-and-family-sbc.pdf)

**Single only**

- [Twin Cities](https://bluecrossmn.widen.net/s/9sdsz9mht5/tc-campus-student-only-sbc.pdf)
- [Crookston, Duluth, Morris and Rochester](https://bluecrossmn.widen.net/s/xkn8dc5dkf/shbp-cdmr-campus-student-only-sbc.pdf)



 

 

 



###  Additional resources 

- [Office of Student Health Benefits](http://shb.umn.edu/)
- [FlexRx Drug Formulary for the U of M Student Health Benefit Plan](https://bluecrossmn.widen.net/content/o1xktdq7ms/original/mn-alpha-drug-list-for-u-of-m-students.pdf "mn-alpha-drug-list-for-u-of-m-students.pdf")

**Continuation options**

- [Coverage after college](https://shb.umn.edu/students-and-scholars/shbp-coverage-extension)



 

 

 



 

 

 

 

 

 

## Benefits

## Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

[Log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SAxT0VnNnVTSi1ILTN0dTFiZFhNY3dyNlRyX3RoUnVyaKFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIENmVGtYdGhRc3c1N0t5d1FrY2VxVHIwaENjeld6TkpQo2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4) to your Blue Cross member account to learn more about these benefits and others.



 

### Stress, depression, anxiety or insomnia?

**Cognitive Behavior Therapy can help**

Try Learn to Live, a trusted online program with tools and resources, to get support whenever it’s convenient.

[Learn to Live](https://www.learntolive.com/partners) (use code UMN)

[Video: Online CBT program tour](https://www.youtube.com/watch?v=Ig-npH91bIw)



 

 

 



### Drinking too much?

**Help with moderation or quitting**

Concerned about your use of alcohol or drugs? Here’s info that can help.

[Steps to manage drinking](https://healthfinder.gov/HealthTopics/Category/health-conditions-and-diseases/heart-health/drink-alcohol-only-in-moderation#take-action_2)

[Twin Cities campus - Boynton alcohol and substance use services](https://boynton.umn.edu/clinics/mental-health/alcohol-and-substance-use-services)



 

 

 



### Maternity Management

**Prenatal &amp; postnatal wellness**

A prenatal support program that gives members in-depth educational tools and more.

Call **1-800-793-6916** to speak with a Health Care Advocate.



 

 

 



### Tobacco cessation

**Quitting tobacco and vaping support**

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb!

Call **1-888-662-2583** (TTY **711)** to speak with a Wellness Coach.



 

 

 



### Doctor On Demand

**See a doctor online anytime**

At work, home or on the road, you can see a doctor online whenever you need to. No appointment. To check your location for availability, [visit online care](/find-care/virtual-care-options "Virtual care options").



 

[Learn about Doctor On Demand](https://doctorondemand.com/microsite/bcbsmn/)

 

 



### Blue365

**Health and wellness savings**

Blue365 offers premier health and wellness discounts and is free to join.

Call **1-855-511-2583**



 

[Contact Blue365](https://www.blue365deals.com/BCBSMN/)

 

 



 

 



 

 

 

 

## Support resources

 ## Support at your fingertips



 

 

 

 ### Questions? 

### We can help

Call Blue Cross customer service at **888-227-7630**

- Understand your member benefits
- Check on a claim
- General plan or coverage questions

Hours: Monday - Friday, 7 a.m. - 8 p.m. CT

This phone number is on the back of your member ID card.

[Log in to live chat with an advocate](https://identity.bluecrossmn.com/u/login?state=hKFo2SBjMlFSUkVaT3V4M01UNGZMWGhXUnJRSFM2VWxyMTNBa6Fur3VuaXZlcnNhbC1sb2dpbqN0aWTZIFBIV1I2MlV5NmpvNWt5TGl2ZEg1SmRYUEZrQk8tNGhho2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4)



 

 



 

### Get care on campus

 

[Crookston](https://www.crk.umn.edu/units/health-services)

[Duluth](https://health-services.d.umn.edu/)

[Morris](https://students.morris.umn.edu/health-and-wellness)

[Rochester](https://r.umn.edu/student-life/health-wellness-recreation)

[Twin Cities (including Gopher Quick Clinic)](http://www.bhs.umn.edu/)

 

 

 



 

 

 

 

 ### Contact your employer

You should reach out to your employer first if you:

- Are choosing new coverage and have questions
- Have a qualifying life event like a change in your household or employment
- Need to change your name, address, etc.



 

 

 

 

 ### Search our website

While this web page is focused on your company and employees, bluecrossmn.com serves all members and may have your answer.

- [Member FAQs](/member-resources/member-faqs "Member FAQs")
- [Member login help](/member-resources/member-login-help "Member login help")
- [Learn about healthcare and insurance](/understanding-health-insurance "Understanding health insurance")

[Visit bluecrossmn.com](/home "Home") for more options.



 

 

 

 

 

 

Blue365® is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.  
Doctor On Demand® by Included Health is an independent company providing telehealth services.  
Learn to Live, Inc. is an independent company offering online tools and programs for behavioral health support. Learn to Live is an educational program and should not be considered medical treatment.