 ### Follow these steps to request a contract.



 

 

 

 ###  Interpreters 

#### Contract process

Please note that reviewing a contract request does not guarantee that you will be offered a contract.

To have a contract request reviewed, please complete the following steps:

**Step 1:** Complete a [Contract Request Form](https://bluecrossmn.widen.net/content/imb1cfmil2/original/contract-request-form.pdf "contract-request-form.pdf")  
For the Provider Specialty, write in “Interpreter”.

**Step 2:** Complete the [Interpreter Agency Information Update Form](https://bluecrossmn.widen.net/content/tkt3ruy61w/original/interpreter-agency-information-update-form.pdf "interpreter-agency-information-update-form.pdf").

**Step 3:** Save and email the form(s) to <provider.enrollment.and.credentialing@bluecrossmn.com>  
or mail to:  
Blue Cross and Blue Shield of Minnesota  
Provider - PDO  
PO Box 982809  
El Paso, TX 79998-2809

The process for approved Interpreter contract requests typically takes 60 days to complete.



 

 

 



###   Personal care assistants (PCAs) 

#### Contract process

Please note that reviewing a contract request does not guarantee that you will be offered a contract.

To have a contract request reviewed, please complete the following steps:

**Step 1:** Complete a [Contract Request Form](https://bluecrossmn.widen.net/content/imb1cfmil2/original/contract-request-form.pdf "contract-request-form.pdf")  
For the Provider Specialty, write in “Personal Care Agency (PCA)”.

**Step 2:** Complete a [PCA Information Form](https://bluecrossmn.widen.net/content/pnqqwcj5sv/original/pca-provider-information-form-102215.pdf "pca-provider-information-form-102215.pdf")

**Step 3:** Gather the following proof of insurance:

- Commercial General Liability $1M per occurrence / $3M in aggregate
- Professional Liability coverage of $1M / $3M in aggregate
- Worker’s compensation insurance of $500,000
- Fidelity Bond of $20,000
- Surety Bond of $50,000

Name “Blue Cross Blue Shield of Minnesota” as a certificate holder on the document.

**Step 4:** Complete an [Individual PCA Data Sheet](https://bluecrossmn.widen.net/content/8enqicy4fn/original/individual-pca-data-sheet.xlsx "individual-pca-data-sheet.xlsx")

**Step 5:** Save and email the form(s) to <provider.enrollment.and.credentialing@bluecrossmn.com>  
or mail to:  
Blue Cross and Blue Shield of Minnesota  
Provider - PDO  
PO Box 982809  
El Paso, TX 79998-2809

The process for approved PCA contract requests typically takes 60 days to complete.



 

 

 



###  Recuperative care providers 

Please complete a [contract request form.](https://bluecrossmn.widen.net/content/imb1cfmil2/original/contract-request-form.pdf "contract-request-form.pdf")

When requesting a contract or new location, please submit the [MN Uniform Practitioner Change form](https://bluecrossmn.widen.net/content/ga5x6e8vne/original/mn-uniform-practitioner-change-form.pdf "mn-uniform-practitioner-change-form.pdf") for each practitioner (required).

**How to submit form:**

Email to: <provider.enrollment.and.credentialing@bluecrossmn.com>

Mail to:

Blue Cross and Blue Shield of Minnesota  
Provider - PDO  
PO Box 982809  
El Paso, TX 79998-2809

The process for approved contract requests typically takes 60-90 days to complete. The timing is dependent on whether facility or practitioner credentialing by Blue Cross is needed. The Blue Cross Credentialing team will notify you if credentialing is required.



 

 

 



###  Transportation providers 

#### Contract process

Please note that reviewing a contract request does not guarantee that you will be offered a contract.

To have a contract request reviewed, please complete the following steps:

**Step 1:** Complete a separate [Contract Request Form](https://bluecrossmn.widen.net/content/imb1cfmil2/original/contract-request-form.pdf "contract-request-form.pdf") for each type of transportation service your business provides.

  
For the Provider Specialty on the contract request form, write in one of the following as applicable:

- Special Transportation Services (STS)
- Common Carrier
- Common Carrier - Volunteer Drivers

**Step 2:** Complete the [Provider Information Form](https://bluecrossmn.widen.net/content/9jlkppijlw/original/p11ga_14245211-common-carrier-and-sts-information-form.pdf "p11ga_14245211-common-carrier-and-sts-information-form.pdf")

**Step 3:** Gather and/or complete these forms and information:

- Copy of STS MNDOT Vehicle Certificate for each vehicle (only required for STS)
- Copy of certificate of registration with the Office of the Secretary of State of Minnesota
- Copy of [Driver Roster (XLS)](https://bluecrossmn.widen.net/content/xsxmsdbfao/original/p11ga_14245230-roster_3-17-16.xlsx "p11ga_14245230-roster_3-17-16.xlsx") (not required for volunteer drivers)
- Proof your employees and drivers have completed and passed the Net Study background check
- Proof of insurance – Send a copy of the Acord Certificate of Liability Insurance (not required for volunteer drivers) 
    - Blue Cross requires $1 million in auto liability in the combine single limit (each accident) auto insurance liability coverage.
    - Name “Blue Cross Blue Shield of Minnesota” as a certificate holder on the document.

**Step 4:** Save and email the form(s) to <provider.enrollment.and.credentialing@bluecrossmn.com>  
or mail to:  
Blue Cross and Blue Shield of Minnesota  
Provider - PDO  
PO Box 982809  
El Paso, TX 79998-2809

The process for approved Transportation contract requests typically takes 60 days to complete.



 

 

 



 

 

 

 

 #### **Helpful resources**

[MHCP — Procedure Codes, Payment Rates](http://www.dhs.state.mn.us/main/idcplg?IdcService=GET_DYNAMIC_CONVERSION&RevisionSelectionMethod=LatestReleased&dDocName=id_016391#)  
[Blue Plus Provider Manual](https://bluecrossmn.widen.net/content/a4mkawcwbn/original/blue-plus-manual.pdf "blue-plus-manual.pdf")  
[Provider Policy and Procedure Manual](https://bluecrossmn.widen.net/content/rjlwfpvjsk/original/bcbsmn-provider-policy-and-procedure-manual.pdf "bcbsmn-provider-policy-and-procedure-manual.pdf")