## Phone and fax numbers

 

### Commercial and Medicare members

Provider services hours:   
Monday – Friday, 7 a.m. to 6 p.m. CT

Call **(651) 662-5200**  
**1-800-262-0820** (toll free)  
**(651) 662-2745** (fax)

It’s helpful if you have your provider number or NPI and, if applicable, the member’s ID number, account number and claim number handy when you call.



 

 

 



### Minnesota Health Care Programs members

Provider services hours:   
Monday – Friday, 7 a.m. to 6 p.m. CT

Call **1-866-518-8448**

It’s helpful if you have your provider number or NPI and, if applicable, the member’s ID number, account number and claim number handy when you call.



 

 

 



### BlueCard members

**Verify benefits or eligibility**

Call **1-800-676-BLUE (2583)** (toll free)



 

 

 



### Technical support

Call **(651) 662-5743**  
**1-866-251-6743** (toll free)



 

 

 



### Blueline voice response unit

Get immediate member information by phone or fax.

Call **(651) 662-5200**  
**1-800-262-0820** (toll free)

To use the fax-back option, choose it from the menu and follow the prompts.



 

 

 



 

 



 

 

## Mailing addresses

 

### For claims

Blue Cross and Blue Shield of Minnesota  
Document Processing Center  
P.O. Box 982805   
El Paso, TX 79998-2805



 

 

 



### For adjustments and appeals

Blue Cross and Blue Shield of Minnesota  
Document Processing Center  
P.O. Box 982800  
El Paso, TX 79998-2800