 ### Plan overview

SecureBlueSM (HMO SNP) is a Minnesota Senior Health Options (MSHO) plan that combines your Medicare and Medical Assistance into one plan.

You must qualify for Medical Assistance, be 65 or older, and have both Medicare Part A and Part B to qualify for SecureBlue.

Medicare and Medical Assistance are programs that help you pay for healthcare.

SecureBlue is available in all 87 Minnesota counties.

There is no monthly premium for this plan.



 

 

 

 

  

 

 

### Benefits and coverage documents

 

[View documents](/forms/search?keywords=&audience%5B1436%5D=1436&plan%5B976%5D=976&plan_type%5B1051%5D=1051&plan_type%5B1056%5D=1056)

 

 

 



 

 



 

 

## SecureBlue helps you pay for:

 

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### Medical and drugs

Basic medical care (doctor visits, medicine, hospital stays and more), preventive care (such as flu shots) and emergency care.



 

 

 



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### Dental 

Get covered preventive care like a comprehensive exam, fillings and cleanings.1



 

 

 



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### Hearing

Get hearing tests and hearing aids with $0 rechargeable battery option on select styles.



 

 

 



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### Vision

Includes eye exams and extras like anti-glare lens coating, progressive lenses, transition lenses and select glasses frames.



 

 

 



 

 



 

 

 

 

## Featured benefits

## Health services and programs

SecureBlue includes access to the following health services and programs that help you live your healthiest life

[Learn about all plan services and programs](/our-plans/medical-assistance-medicaid/medical-assistance-resources "Medical Assistance Resources")



 

### BlueRide transportation service

BlueRideSM offers you a safe and reliable ride to covered medical, dental and mental health appointments. Plus, pharmacy visits, fitness and health and wellbeing classes, and more.2



 

[Learn more about BlueRide](/our-plans/medical-assistance-medicaid/medical-assistance-resources/blueride-transportation)

 

 



### SilverSneakers

Stay active with fitness classes for ages 50+, on-demand workout videos and access to a broad network of fitness locations.



 

[Learn more about SilverSneakers](/our-plans/medicare-plans/silversneakers-fitness-program-seniors)

 

 



### Medication Therapy Management

You can get free comprehensive medication reviews through the Medication Therapy Management (MTM) program as part of your plan.



 

[Learn more about medication therapy management](/understanding-health-insurance/prescription-drugs/medication-therapy-management-mtm)

 

 



### Care Coordinator

A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you navigate your plan and healthcare.



 

[Learn more on the benefits page](/our-plans/medical-assistance-medicaid/medical-assistance-resources#secureblue-msho)

 

 



### Nurse line

Registered and experienced nurses are available 24 hours a day, 7 days a week when you need medical advice or guidance on where to go for care.

Call toll free **1-888-275-3974**, TTY **711**.



 

 

 



### Omada

You can get healthier, lose weight, and prevent or manage diabetes or high blood pressure with Omada’s online programs.



 

[Learn more about Omada and get started](https://www.omadahealth.com/blueplus)

 

 



 

 



 

### myFlexCard allowances

A myFlexCard Mastercard will be mailed to you for these benefits.

You will be able to use the same card for over-the-counter (OTC) items and if eligible, healthy foods and household support.



 

### Over-the-counter (OTC) health and wellbeing items

Get $75 every three months3 for select over-the-counter items. Items can be ordered online, over the phone or purchased in participating retail stores.

[Learn about 2026 OTC allowance](https://bluecrossmn.widen.net/content/jg98r8cfpq/original/2026-secureblue-otc-catalog.pdf "2026-secureblue-otc-catalog.pdf")



 

 

 



### Healthy foods and household support

If you have certain long-term health conditions, you may be eligible for an additional $275 every three months to help pay for utilities, rent, and healthy food like fruits, vegetables, and whole grains.4



 

 

 



 

 



 

 

 

## Find Care

## Doctors, dentists, pharmacies and drugs

 

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### Find a doctor

When you have a SecureBlue plan, you choose a doctor or clinic from our network to be your primary care clinic.

You can also find eye care, hearing or other doctors.

[Search for a doctor](https://www.bluecrossmn.com/securebluefad)

You also have the option to connect with board-certified doctors and licensed therapists online over live video using Doctor On Demand 24 hours a day, 7 days a week.

[Visit a doctor or therapist](https://www.doctorondemand.com/bcbsmn)



 

 

 



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### Find a dentist

This plan covers basic dental services including check-ups, cleanings and fillings.

Call toll free at **1-800-774-9049**, TTY **711**  
Monday to Friday, 8 a.m. to 5 p.m. Central Time.

For dental care, use the Delta Dental online directory. You must select the **Minnesota Select Dental** network to view dentists who are in-network.

[Search dental directory](https://www.deltadentalmn.org/find-a-dentist/#/start)



 

 

 



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### Search for pharmacies and drugs

A pharmacy network is a list of pharmacies (drugstores) that can fill prescriptions for our plan members.

You may have to pay more for your medicine if you don’t use a pharmacy in network or your medicine isn’t on the formulary (drug list).

[Search for pharmacies](https://www.myprime.com/v/BCBSMN/MEDICARE_D/MNSECBLUE/en/find-pharmacy.html)

[Search the formulary (drug list)](https://www.myprime.com/v/BCBSMN/MEDICARE_D/MNSECBLUE/en/medicines/find-medicine.html)

Or call toll free at **1-888-877-6424,** TTY **711**  
24 hours a day, seven days a week.



 

 

 



 

 



 

 

 

## Apply and enroll

## How to apply and enroll

 

### Apply for Medical Assistance or Medicare

You must have Medical Assistance and Medicare to enroll in SecureBlue.

[Visit Minnesota Department of Human Services to apply for Medical Assistance](https://mn.gov/dhs/people-we-serve/seniors/health-care/health-care-programs/programs-and-services/seniors-apply.jsp)

Call to learn more about applying for Medicare:  
**1-800-MEDICARE (1-800-633-4227)**  
TTY users can call **1-877-486-2048**  
24 hours a day, seven days a week



 

 

 



### Get your enrollment kit

When you're ready to enroll in SecureBlue, request your free, no obligation enrollment kit. The kit includes:

- Plan highlights
- Summary of Benefits
- Pre-enrollment checklist
- Enrollment Form
- CMS Star Ratings



 

[2026 Enrollment Kit](https://bluecrossmn.widen.net/content/lgewjqfm9m/original/2026-secure-blue-msho-enrollment-kit.pdf)

 

 



### Enroll in SecureBlue today

You can enroll in SecureBlue if you are 65 or older, have Medicare Part A and Part B, and are eligible for Medical Assistance.

Enroll now by calling:

Toll-free **1-866-477-1584**  
or **(651) 662-1811**, TTY **711**



 

[2026 Enrollment Form](https://bluecrossmn.widen.net/content/9p8sorrbxc/original/2026-secureblue-enrollment-form.pdf)

 

 



 

 



 

## Experienced experts are ready to help

Our MSHO specialists can help determine eligibility, answer questions and help with enrolling in a plan by phone, email or mail.



 

      ![MSHO specialist Angie Flores](/sites/default/files/styles/3x2_third/public/images/2024-04/msho-specialist-angie-flores.jpg.webp?itok=jUF6EJtB) 

 

 

### Angie Flores

10 years of Medical Assistance experience

**Fluent in Spanish**

Call **855-417-3739**, TTY **711**

Email: <Angie.Flores@bluecrossmn.com>



 

 

 



      ![MSHO specialist Ryan Hoffman](/sites/default/files/styles/3x2_third/public/images/2024-04/msho-specialist-ryan-hoffman.jpg.webp?itok=tcxI756b) 

 

 

### Ryan Hoffman

18 years of Medical Assistance experience

Call **833-979-0362**, TTY **711**

Email: [Ryan.Hoffman@bluecrossmn.com](mailto:ryan.hoffman@bluecrossmn.com)



 

 

 



      ![MSHO specialist Hibaq Mire](/sites/default/files/styles/3x2_third/public/images/2024-04/msho-specialist-hibaq-mire.jpg.webp?itok=P8QdMp3q) 

 

 

### Hibaq Mire

11 years of Medical Assistance experience

**Fluent in Somali**

Call **844-431-6605**, TTY **711**

Email: [Hibaq.Mire@bluecrossmn.com](mailto:hibaq.mire@bluecrossmn.com)



 

 

 



      ![MSHO specialist Michelle Mjelde](/sites/default/files/styles/3x2_third/public/images/2024-04/msho-specialist-michelle-mjelde.jpg.webp?itok=dL9M_syD) 

 

 

### Michelle Mjelde

28 years of Medical Assistance experience

Call **877-885-4862**, TTY **711**

Email: <Michelle.Mjelde@bluecrossmn.com>



 

 

 



 

 



 

 

 

## Support and resources

       ![](/sites/default/files/styles/3x2_third/public/images/2024-11/adult%20woman-phone%20headset-istock-1167739702-web_1.jpg.webp?itok=yGy_BSaF) 

 

 

### Questions? We can help

**Call Member Services toll free:**

**1-888-740-6013**, TTY **711**.

8 a.m. to 8 p.m. seven days a week, October 1 through March 31 and Monday to Friday April 1 through September 30

The call is free.



 

 

 

       ![A person delivering groceries to a senior.](/sites/default/files/styles/3x2_third/public/7dd6d961-1733-41e0-9b93-eef46eb60d0e.jpg.webp?itok=MfK0qOYk) 

 

 

### Local support services

SecureBlue works with counties and agencies statewide to provide additional support:

- Minnesota Aging Pathways
- Disability Hub
- Community Resource Link



[View all plan benefits and services to learn more](/our-plans/medical-assistance-medicaid/medical-assistance-resources#secureblue-msho)

 

 

 

 

 

 ### Interpreter assistance

Get an interpreter for your doctor appointment if English is not your first language.

Call **1-800-711-9862**, TTY **711**.  
This call is free.



 

[Learn more about interpreter services](/contact-us/get-help-your-language)

 

 

 

 

 ### Appointing a claim, appeal, grievance or request representative

You may name a family member, friend, doctor or anyone else to represent you in regards to your medical claims, grievances or requests. If you want to appoint someone who is not already authorized under state law, you and that person must complete Medicare's Appointment of Representative form.



 

[Appointment of Representative form](https://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/downloads/cms1696.pdf)

 

 

 

 

 ### Rights and responsibilities upon disenrollment

When you leave or end your membership in SecureBlue (HMO SNP) it's called a disenrollment. A voluntary disenrollment is when you decide to leave the plan. You can leave the plan at any time. Leaving our plan does not impact your eligibility for Medicare and Medicaid (Medical Assistance). An involuntary disenrollment is when the plan must end your membership. There are limited situations when you may not choose to leave, but we are required to end your membership. An example of this is if you provided fraudulent information on your enrollment form or allow abuse of your enrollment card.

If you are disenrolled for any reason, the plan will notify you of the date your membership will end and the reason for it ending. If you have questions about disenrollment, please contact Member Services at **1-888-740-6013**, TTY **711**.



 

 

 

 

 

 ### Caregiver resources

Are you a caregiver? Access resources to help you manage your loved one's health plan and care.



 

[Learn more about caregiver resources](/member-resources/caregiver-resources)

 

 

 

 

 ### Important information

[Healthcare Directive Guide for members - English](https://bluecrossmn.widen.net/content/muqwrpxrwu/original/secure-blue-healthcare-directive-guide.pdf "secure-blue-healthcare-directive-guide.pdf")

Healthcare Directive Guide for members - Spanish \[COMING SOON\]



 

[Best Available Evidence policy](http://www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovContra/Best_Available_Evidence_Policy.html)

[Official Medicare site](http://www.medicare.gov/index.html)

[Medicare Complaint form](https://www.medicare.gov/MedicareComplaintForm/home.aspx)

[Medicare Ombudsman](https://www.cms.gov/Center/Special-Topic/Ombudsman/Medicare-Beneficiary-Ombudsman-Home)

[Privacy Rights](https://bluecrossmn.widen.net/content/vusdusi1x7/original/secureblue-privacy-statement.pdf)

[Nondiscrimination Practices and Language Assistance](https://bluecrossmn.widen.net/content/r7pxg42qoe/original/secureblue-lb-cb-combined.pdf)

[Receiving care during a natural disaster or emergency](https://bluecrossmn.widen.net/content/fqpsewlsei/original/medicare-getting-care-during-disaster-emergency.pdf)

[Pharmacies and prescription drug management documents](https://www.myprime.com/v/NEXTYEAR/BCBSMN/MEDICARE_D/MNSECBLUE/en.html)

[Medicare Prescription Drug Determination Request form](https://www.myprime.com/en/coverage-determination-form.html)

 

 

 

 

 

 

 

  

H2425\_041526\_K01\_M DHS Approved 04/17/2026 CMS Accepted 04/25/2026

1Dental services provided through Delta Dental of Minnesota, which is independent from Blue Cross and Blue Shield of Minnesota. Delta Dental provides administrative benefits, including access to the Minnesota Select Dental network.

2Restrictions and conditions apply.

3Quarterly unused benefit amounts do not roll over. The Blue Cross® and Blue Shield® of Minnesota MasterCard® Prepaid Card, myFlexCard, is issued by Stride Bank, N.A., Member FDIC, pursuant to license by MasterCard International.

3Benefit eligibility is not guaranteed by condition alone. Eligibility requirements must be met first. Contact Member Services for details. Members must have one the following chronic conditions: chronic renal disease, congestive heart failure, COPD, coronary artery disease, diabetes mellitus or other eligible conditions not listed. Quarterly unused benefits do not roll over to the next quarter.

The Blue Cross® and Blue Shield® of Minnesota MasterCard® Prepaid Card, myFlexCard, is issued by Stride Bank, N.A., Member FDIC, pursuant to license by MasterCard International.

Doctor On Demand® by Included Health is an independent company providing telehealth services.

The Omada Program is from Omada Health, Inc., an independent company providing digital care programs.

Prime Therapeutics LLC is an independent company providing pharmacy benefit management services.

SecureBlueSM (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance program to provide benefits of both programs to enrollees. Enrollment in SecureBlueSM (HMO SNP) depends on contract renewal.

Every year, Medicare evaluates plans based on a 5-star rating system.