Employee Assistance Program

Free, confidential support

With your toughest problems, sometimes you just need a place to start. The Employee Assistance Program (EAP) offers professional counselors who can help with life’s most difficult issues.

Help whenever you need it

Just call the EAP telephone number on your member ID card. Licensed counselors are ready to help 24 hours a day, seven days a week. The EAP is provided to you at no cost, and it’s completely confidential.

Our staff will listen to your concerns and help you or your family members find resources to deal with:

  • Marriage and relationships
  • Mental health
  • Stress
  • Family problems
  • Legal referrals
  • Childcare and elder care
  • Financial matters
  • Substance abuse
  • Grief
  • Work-related issues

Get help online, too

You can also use our  online resources  to help manage issues and get support for concerns.

Note: This program is not available with all health plans. Call the customer service number on your member ID card to see if it is included with your plan.

Blue Cross member?

See your plan's programs and use personalized wellness tools to improve your health.