## About this benefit

## Nurses who can help in an instant

When you need medical advice, turn to the Nurse Line anytime, day or night. Our toll-free nurse advice line is ready to help, staffed with experienced, registered nurses.They can help you resolve some issues at home, step by step, or help you find where to go if you need medical attention.



 

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### Toll-free phone call

 

 

 



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### Medical advice by registered nurses

 

 

 



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### Troubleshooting care or where to go

 

 

 



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### Help during and after pregnancy

 

 

 



 

 



 

 

 

## Take action

## How to reach the Nurse Line

This benefit is not available for all plans. There are two ways to confirm your eligibility.



[Log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SB5SG5XMXFzMDFaTmEwdHBERlRVSEZWUVF1cDJ6MnM0OaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIGNpZ09NbFotcXNoU0Y1aDdZMnpQeVRSRUh3NzR4ekYyo2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4)

[Create account](https://members.bluecrossmn.com/)

 

 

### Check your ID card

Members who are eligible will have "24-Hour Nurse Line" and a phone number on the back of their member ID card.



 

 

 



### Log in 

You can log in to your member account to confirm eligibility for the program, find your digital ID card and get the phone number.



 

 

 



 

 



 

 ## Other benefits you may be interested in



 

 

 

       ![Adult in bed with a tissue while using the laptop.](/sites/default/files/styles/3x2_third/public/b1d398fc-9d90-45eb-a638-910f9e53f4cd.jpg.webp?itok=3XD8FQbx) 

 

 

### Online care

See a doctor right on your smartphone, tablet or computer with Doctor On Demand®. Board-certified doctors, psychiatrists and psychologists treat many common conditions.



[Learn more about online care](/find-care/doctor-demand)

 

 

 

 

       ![Adult with a headset speaking with someone while on the computer.](/sites/default/files/styles/3x2_third/public/9ac3944a-5570-4d49-b393-3001da0539e1.jpg.webp?itok=N6bjPVTd) 

 

 

### Case managers

If you're managing a medical condition, our case managers can help. Get the support you need to achieve your health goals from a Blue Cross medical or behavioral health case manager.



[Learn about case managers](/member-resources/health-programs-discounts/case-management)

 

 

 

 

 

 

  

*Note: This program is not available with all health plans. Log in or call the customer service number on your member ID card to see if it is included with your plan.*