## Programs

## Health resources

Tools to help you make smart moves daily



 

### Blue Care Advisor

**Health and wellbeing platform**

Explore tools, insights and information on how to improve your health and live your healthiest life.

- Health assessment
- Health tracking
- Personalized resources



 

[Learn about Blue Care Advisor](/member-resources/blue-care-advisor)

 

 



### thrive.

**Print and digital magazine**

Explore healthy living tips for seniors and caregivers. thrive. is published three times a year for our Medicare members in our Platinum BlueSM (Cost), Medicare Advantage (PPO) and SecureBlueSM (HMO SNP) health plans.



 

[Read thrive](https://thrive.bluecrossmn.com/)

 

 



### Preventive care services

**Stay as healthy as possible**

Learn more about these services, including yearly checkups, screenings and immunizations.



 

[Recommended preventive care](https://bluecrossmn.widen.net/content/cl6fbmwk5f/original/2022-preventive-care-recommendations-m00297r05_web.pdf)

 

 



 

 



 

## Rewards and discounts

Do more to support your health and wallet



 

### Blue Care Advisor Rewards

**Get active — and get rewards**

Taking actions to improve your health can pay off — financially as well as physically. Earn rewards for completing your employer's wellness program goals.



 

[Log in to get started](/member-resources/blue-care-advisor)

 

 



### Blue365

**Health and wellness savings**

Blue365 offers premier health and wellness discounts and is free to join.

Call **1-855-511-2583**



 

[Contact Blue365](https://www.blue365deals.com/BCBSMN/)

 

 



### SilverSneakers

**Senior-focused activity program**

Stay active with the SilverSneakers fitness program, which includes thousands of fitness locations, 50+ fitness classes and on-demand workout videos, workshops and online classes — all at no additional cost.

[Learn more about SilverSneakers](/our-plans/medicare-plans/silversneakers-fitness-program-seniors "SilverSneakers fitness program for seniors").



 

[Find a SilverSneakers gym](http://www.silversneakers.com/)

 

 



 

 



 

## Care options

Solutions that help you get the right care at the right time



 

### Nurse Line

**Expert health care advice 24/7**

Nurse Line is available 24 hours a day, seven days a week to help you get answers to your health questions.

Call **1-800-622-9524**



 

 

 



### Doctor On Demand

**Telemedicine**

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away.

Call **1-800-997-6196**

*Available to Associates Enrolled in a Medical Plan*



 

[Contact Doctor On Demand](https://doctorondemand.com/microsite/bcbsmn/)

 

 



### Learn to Live

**Emotional wellbeing resources**

Access on-demand, self-directed digital programs based on the clinically proven strategies of Cognitive Behavioral Therapy (CBT).

Call **1-800-406-7457**



 

[Contact Learn to Live](https://www.learntolive.com/partners)

 

 



### Blue Distinction Specialty Care

**Medical facilities that deliver quality care**

Helps you find high-quality health care options with the expertise to meet your specific needs.



 

[Learn about Blue Distinction Specialty Care](https://www.bcbs.com/about-us/programs-initiatives/blue-distinction-specialty-care)

 

 



### Health screenings

**In-person health evaluation**

Learn important numbers like blood pressure, body mass index and more to understand where you can improve your health.

Watch for scheduling details from your employer.



 

 

 



 

 



 

## Specialized support

When you need a little extra help managing a condition



 

### Case Management

**Health condition support**

A free program designed to help members with complex, catastrophic and specialty conditions navigate the healthcare system.



 

[Learn more about case management](/member-resources/health-programs-discounts/case-management)

 

 



### Wellness Coaching

**Support for achieving your health goals**

A wellness coach can help you take steps to improve or manage your health, based on your needs. They can help you manage your weight, reduce stress and more.



 

[Learn more about wellness coaching](/get-know-blue-cross-wellness-coaches-article)

 

 



### Care Advocacy

Get help managing a condition and navigating your care from a qualified expert. They'll be able to address all of your health-related needs because they're backed by a whole team to support you.

Call the customer service number on your ID card.



 

 

 



### Maternity Management

**Prenatal &amp; postnatal wellness**

A prenatal support program that gives members in-depth educational tools and more.

Call **1-800-793-6916** to speak with a Health Care Advocate.



 

 

 



### Tobacco cessation

**Quitting tobacco and vaping support**

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb!

Call **1-888-662-2583** (TTY **711)** to speak with a Wellness Coach.



 

 

 



### Omada for Prevention

**Type 2 diabetes and heart disease prevention**

Need support to live a healthy lifestyle? We can make it easier to make the changes that matter most.

Call **1-888-409-8687**



 

[Contact Omada](https://www.omadahealth.com)

 

 



### Omada for Diabetes Management

**Online health coaching program**

Omada can help you achieve and sustain your unique health goals one step at a time.

Call **1-888-409-8687**



 

[Contact Omada](https://www.omadahealth.com)

 

 



### Omada for Hypertension Management

**Online health coaching program**

Believe in a healthier life with Omada thanks to a dedicated care team, smart devices and a care plan that works for you.

Call **1-888-409-8687**



 

[Contact Omada](https://www.omadahealth.com)

 

 



### Hinge Health

**Conquer back or joint pain**

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home.

Call **1-855-902-2777**



 

[Contact Hinge Health](http://hinge.health/bcbsmnem)

 

 



### Lifespark

**In-home support for serious illness**

Get in-home supportive care to help manage your serious or complex illness. The Lifespark (previously Livio) care team (nurse practitioners, social workers, nurse care coordinators) tailor their support to your values, aspirations and challenges.

[Learn more about Lifespark](http://www.lifespark.com/)



 

[Get to know Lifespark](/member-resources/health-programs-discounts/get-know-lifespark)

 

 



### Maven Maternity Program

**Maternity Program**

Digital support from pregnancy and up to 1 year postpartum, including return-to-work coaching and access to specialists.



 

 

 



### Virta

**Guided nutrition program**

Personalized to your lifestyle and health goals, Virta uses nutrition science to build custom plans that help you sustainably lose weight, lower your blood sugar and manage your diabetes.



 

[Explore your resources](http://www.virtahealth.com/join/prime)

 

 



 

 



 

 

 

## Support and resources

 ### Health programs vary by health plan. 

### Members should [log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SBGVTRLUTItX1JnWG9CcTRMaElUWUZwTlpxenAyVGFSbaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIFY0cVVmMlFCTmVxb1BXS3BfOHpoUDBmX0VQNmN6RU82o2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4) or call to confirm eligibility.



 

 

 

### Member Customer Service



 

### Check your member ID card

It's a faster experience if you call the number listed on the back of your member ID card. You can [log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SBUcHg1SzR2V0RGQ3MtenIwcnJ0aklGLXNQdHc0SHFuSaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIEZLQjNhdGpEeS1EdEF4cnU3MjhfWFNwbGN2UnhkSUM3o2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4) to view your ID card.



 

 

 



### No member ID card?

Call our general line:

**(651) 662-8000**  
**1-800-382-2000**  
TTY **711**  
7 a.m. to 8 p.m. CT  
Monday-Friday



 

 

 



 

 



 

 

 

Some programs, services and discounts may not be offered with your health plan. Confirm eligibility before use.

Doctor On Demand by Included Health is an independent company providing telehealth services.

Learn to Live, Inc. is an independent company providing online cognitive behavioral therapy programs and services.

The Omada program is from Omada Health, Inc., an independent company providing a digital intensive behavioral counseling program.

Hinge Health is an independent company providing musculoskeletal care services.

SilverSneakers® is a registered trademark of Tivity Health, Inc., an independent company that provides health and fitness programs. Blue Cross Medicare Advantage, Platinum Blue, Senior Gold and other Medicare Supplement and SecureBlue plans are eligible.

Virta Health is an independent company that provides weight management and medication management services.