## Coverage and conditions

 ### You're covered\*

Blue Cross members have access to a wide variety of virtual and in-person behavioral health providers.

Learn about behavioral health conditions and coverage:

- [Mental health](/find-care/behavioral-health/mental-health "Mental health")
- [Substance use](/find-care/behavioral-health/substance-use "Substance use")
- [Autism](/find-care/support-families-living-autism "Support for families living with autism")
- [Smoking and vaping](/member-resources/health-programs-discounts/quit-smoking-or-vaping-our-tobacco-support "Quit smoking or vaping with our tobacco support program")
- [Aging](/thrive "Thrive")
- [Log in to view coverage details for your plan](https://www.bluecrossmn.com/accountlogin)



 

 



 

### Find behavioral healthcare

Use your plan benefits to treat mental health issues, substance use struggles and other behavioral health conditions.

Virtual and in-person options are available for most members.\*



 

[General behavioral disorders](/find-care/behavioral-health-mental-health-and-substance-use#general-behavioral-disorders)

[Child and adolescent disorders](/find-care/behavioral-health-mental-health-and-substance-use#child-and-adolescent-disorders)

[Substance use disorders](/find-care/behavioral-health-mental-health-and-substance-use#substance-use-disorders)

[Chronic pain management](#chronic-pain-management)

[In-person care (All conditions)](/find-care)

 

 

 



 

 

 

 

 

 

## General behavioral disorders

 

### Headway

**The care you want with insurance coverage**

Headway simplifies finding an in-network mental health provider with upfront costs, insurance checks, and instant booking across 20+ specialties.

Call **646-941-7645**



 

[Contact Headway](https://care.headway.co/coverage/bcbsminnesota)

 

 

 



### growtherapy

**Makes finding a great therapist easy**

Book online and see a qualified therapist who fits your needs. Online or in-person, it's therapy on your terms.

Call **786-244-3504**



 

[Contact growtherapy](https://growtherapy.com/members/bcbsmn/filters?setting=Virtual&utm_medium=search-results&utm_source=bcbsmn-db&utm_campaign=90-bcbsmn-members&state=Minnesota&par=1)

 

 

 



### Rula

**Mental health specialized to you**

Schedule an appointment with a licensed provider from various backgrounds and specialties. Serving ages 5+.

Call **323-642-3806**

*Ages 5+*



 

[Contact Rula](https://www.rula.com/bcbsmndir/)

 

 

 



 

 



 

 

 

 

## Child and adolescent disorders

## Virtual care for child and adolescent disorders

With compassion and patience, these provider partners support people with child and adolescent disorders such as autism spectrum disorder (ASD), attention-deficit/hyperactivity disorder (ADHD) and intellectual disabilities.



 

### Little Otter

**Virtual mental healthcare for your whole family**

Little Otter is the one-stop shop for families to get all their mental health needs from small concerns around sleep or tantrums all the way through really big stuff, even suicide ideation, OCD, anxiety, and depression with individual, couples, and/or family therapy for children (0-18) and parents.

Get connected with a licensed clinician within 24 hours.

Call **415-449-2813**

*Ages 0-18, plus parents and couples*

*Currently not available for Medicare and Medicaid.*



 

[Contact Little Otter](https://www.littleotterhealth.com/partners/bcbsmn)

 

 

 



### Charlie Health

**Virtual intensive therapy**

Comprehensive mental healthcare programs, including group sessions, individual therapy, and family therapy, plus wraparound services like 24/7 crisis care, psychiatric services, and more.

Call **986-206-0414**

*Ages 8-64*

*Currently not available for Medicare.*



 

[Contact Charlie Health](https://www.charliehealth.com/bcbsmn?What_is_your_organization=BCBS_Minnesota_(Commercial)&RS_Account_ID=0015e00000NV576AAD)

 

 

 



### Mightier

**Game-based mental health program for kids ages 4-17**

Mightier uses biofeedback games and hands-on activities to help kids explore emotions and build coping skills.

Games respond to a child's heart rate, encouraging calming strategies like deep breathing.

The at-home program includes a tablet, heart sensor, and caregiver app with guidance and progress tracking.



 

[Contact Mightier](https://www.mightier.com/bcbs-mn/)

 

 

 



 

 



 

 

 

 

## Substance use disorders

 ### Care for substance use disorders

Substance use disorders (SUDs) impact people from all walks of life and can have serious consequences for physical health, emotional wellbeing and relationships.

Recovery is possible and these provider partners are here to support people on this journey.



 

 

 

 

 ### Pelago

**Virtual substance use treatment for alcohol and opioids**

Pelago offers 24/7 virtual care for those seeking help with alcohol use disorder and/or opioid use disorder. Pelago provides you with a personalized action plan for eligible members looking to change their relationship with alcohol or overcome opioid dependence.

Call **877-349-7755**

*Ages 15+*

*Currently not available for Medicare and Medicaid.*



 

[Contact Pelago](https://my.pelagohealth.com/bcbsmn?utm_source=internal-client&utm_medium=hr)

 

 

 

 

 

 

 

## Chronic pain management

 ### Care for chronic pain

Chronic pain affects more than your body; it impacts your mind and overall well-being.

Behavioral health strategies can help address the physical, emotional and behavioral aspects of pain. With personalized support and safe alternatives to traditional treatments, you can take steps toward lasting relief and a healthier future.



 

 

 

 

 ### Lin Health

**Digital chronic pain recovery and management**

Lin Health is a virtual care platform for adults with chronic pain such as back pain, fibromyalgia, migraines, and IBS. Users are paired with a care team including a pain recovery coach, behavioral health support, and telehealth consultations.

The app includes custom “care kits” for flares, sleep, and movement, plus weekly modules and real-time messaging.

*Ages 18+*

*Currently not available for Medicare and Medicaid.*



 

[Contact Lin Health](https://www.lin.health/partner/blue-cross-blue-shield-of-minnesota)

 

 

 

 

 

 

 

## Levels of care

## Coverage for many levels of care, depending on your needs

 

### Self-guided supports

Tools and resources you can use on your own, such as digital programs, apps and educational materials.



 

 

 



### Outpatient care

Individual, group or family therapy, medication management and psychological assessments. Often the first step for many members seeking support.



 

 

 



### Intermediate care

Specialized outpatient services that offer targeted support for unique needs.



 

 

 



### Intensive Outpatient Programs (IOP)

Structured programs offering therapy and support several times a week.



 

 

 



### Crisis response

Immediate help during a mental health emergency including crisis call line, mobile crisis teams and short-term stabilization.



 

 

 



### Emergency room

Acute care for severe mental health or substance use crises requiring immediate medical attention.



 

 

 



### Residential and transitional care

24/7 Live-in treatment for individuals needing a safe, structured environment including step-down programs to support transition back to the community.



 

 

 



### Detox services

Medically supervised care to safely manage withdrawal from substances.



 

 

 



### Inpatient care

Hospital-based treatment for individuals experiencing severe symptoms that require intensive, round-the-clock medical and psychiatric care.



 

 

 



 

 



 

 

 

 

## Resources and Support

 ### Case managers

Get the support you need to achieve your health goals from a Blue Cross behavioral health case manager.



 

 



 

### How to connect with a case manager

This benefit is not available for all plans. To confirm eligibility, [log in to your account](https://identity.bluecrossmn.com/u/login?state=hKFo2SB5SG5XMXFzMDFaTmEwdHBERlRVSEZWUVF1cDJ6MnM0OaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIGNpZ09NbFotcXNoU0Y1aDdZMnpQeVRSRUh3NzR4ekYyo2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4&_gl=1*1e18th6*_gcl_au*NzYyMTY5MzU4LjE3NTczNjUyNDI.*_ga*MTMxNDc2ODkzMy4xNzM1MzE3NDE4*_ga_QV6X4K8Z80*czE3NjA1NTYzMjUkbzE1NSRnMSR0MTc2MDU1NjM4MCRqNSRsMCRoMA..).

You can also call the customer service number on the back of your member ID card to connect with a case manager.



 

[Learn more about case management](/member-resources/health-programs-discounts/case-management)

 

 

 



 

 

 

 ### Find the right care at the right time

When you need healthcare, knowing your options can save you time and money.



 

 



 

### Tools to help you choose your healthcare:

 

[When to see a specialist (and common types)](/find-care/finding-specialist)

[Walk-in clinic or online doctor?](/find-care/walk-clinic-or-online-doctor)

[Virtual care options](/find-care/virtual-care-options)

[In-home care options](/find-care/home-care-options)

[Find a provider](/find-care)

 

 

 



 

 

 

 

 ### Self-evaluation tools

Many tools offer professional advice:

- [Learn to Live mental health assessment](/our-plans/medical-assistance-medicaid/medical-assistance-resources/learn-live-mental "Learn to Live mental health program")
- [Blue Care AdvisorSM health assessment](/member-resources/blue-care-advisor "Blue Care Advisor")



 

 

 

 

 ### Additional support

- [Wellness coaches](/member-resources/health-programs-discounts/blue-cross-wellness-coaches "Blue Cross wellness coaches")
- [Learn to Live mental health program](/member-resources/health-programs-discounts/learn-live "Learn to Live")
- [Resources for caregivers](https://www.bluecrossmn.com/thrive/caregiving)



 

 

 

 

 

 

\*Some programs and services may not be offered with your health plan. [Log in to your account](https://www.bluecrossmn.com/accountlogin) or call the number on the back of your member ID card to verify coverage.

Each healthcare provider is an independent contractor and not our agent.

Charlie Health is an independent company that provides virtual behavioral health services.

Grow Therapy is an independent company that provides virtual and in-person behavioral health services.

Headway is an independent company that provides virtual and in-person behavioral health services.

Learn to Live, Inc. is an independent company providing online cognitive behavioral therapy programs and services.

Lin Health is an independent company that provides virtual behavioral health services.

Little Otter is an independent company that provides virtual behavioral health services.

Mightier is an independent company that provides virtual behavioral health services.

Pelago is an independent company that provides virtual behavioral health services.

Rula is an independent company that provides virtual and in-person behavioral health services.