### Blue Care AdvisorSM brings together health, wellbeing, and navigation into one easy-to-use digital resource. Employees can easily navigate total benefits and get expert guidance to help them easily get the care they need to achieve better overall health. #### [Learn more in the Blue Care Advisor overview brochure](https://bluecrossmn.widen.net/content/fnfbsmb5a5/original/m06911-blue-care-advisor-overview-brochure-web.pdf "m06911-blue-care-advisor-overview-brochure-web.pdf") Blue Care Advisor Powers Better Health Outcomes SVG .cls-1 { fill: none; stroke: #231f20; stroke-linecap: square; stroke-miterlimit: 10; stroke-width: 2px; } ### For employers A digital front door for health helps employees understand and use their plan, get the care they need, when they need it, and stay on track with health goals. One location for benefits, programs, and care navigation provides a simple, convenient experience. SVG .cls-1, .cls-2 { fill: none; stroke: #231f20; stroke-miterlimit: 10; stroke-width: 2px; } .cls-2 { stroke-linecap: square; } ### For members A digital front door for health: engage every employee throughout their health journey. A simple, delightful experience: one location for benefits, programs, and care navigation. ## Features ## Redesigned navigation SVG .cls-1 { fill: none; stroke: #231f20; stroke-linecap: square; stroke-miterlimit: 10; stroke-width: 2px; } ### Data-driven Predictive analytics, machine learning/artificial intelligence models and real time recommendations SVG .cls-1 { fill: #231f20; } .cls-2 { fill: none; stroke: #231f20; stroke-linecap: square; stroke-miterlimit: 10; stroke-width: 2px; } ### Transparency Medical, Rx, dental comparison, spend management, provider quality ratings, and plan design SVG .cls-1, .cls-2 { fill: none; stroke: #231f20; stroke-miterlimit: 10; stroke-width: 2px; } .cls-2 { stroke-linecap: square; } ### Engaging Fun interactive challenges, relevant wellbeing content, mental health/body/wallet, social community, incentives, biometric screenings SVG .cls-1 { fill: none; stroke: #231f20; stroke-width: 2px; } ### Connected ecosystem Seamless connections with Blue Cross benefits and programs ![An innovative healthcare environment, illustrating how tech enhances medical care and patient experiences.](/sites/default/files/92b11897-8b33-44f4-87ab-70da5e100600.jpg) ## Key features SVG .cls-1 { fill: #231f20; } .cls-2 { fill: none; stroke: #231f20; stroke-linecap: square; stroke-miterlimit: 10; stroke-width: 2px; } ### Digital front door - Consumer grade digital experience - Updated member portal, with native app - Seamless connection to programs including HSA/FSA, Omada, Learn to Live and Rx - E-mail campaigns, in-app notifications SVG .cls-1, .cls-2 { fill: none; stroke: #231f20; stroke-miterlimit: 10; stroke-width: 2px; } .cls-2 { stroke-linecap: square; } ### High touch support - Enhanced tools for customer service and care management staff - Consistent view of the member across functions - Expert guides leverage the same recommendation engine as digital experience to reinforce member’s next best action - Connect the way your members prefer; via chat, text or phone ## Available options ### Essential A redesigned offering providing a personalized digital and high-touch experience connecting all members to the right benefits, programs and care at the right time. **Employer**: Increased engagement, customer satisfaction, outcomes, savings, retention **Member**: One place to go for seamless experience and happier healthier employees [View the Blue Care Advisor Essential flyer](https://bluecrossmn.widen.net/content/m6oaexeban/original/m07026-blue-care-advisor-essential-brochure-web.pdf) ### Essential Plus All of the features from Essential plus configurable benefits and health and wellness tools including Health Assessment, Challenges and incentives and rewards. **Employer**: Greater configurability with wellness tools drives even more engagement **Member**: Richer experience with wellbeing drives NPS [View the Blue Care Advisor Essential Plus flyer](https://bluecrossmn.widen.net/content/tfccyxokgp/original/m07031-blue-care-advisor-essential-plus-brochure-web.pdf) ### Premium Your most robust option includes all features from Essential Plus as well as expanded integrations, higher staffing ratios, additional clinical resources and guaranteed results. **Employer**: Increased staffing ratios, integrations, clinical resources drives guaranteed results **Member**: Increased engagement and outcomes with greater support and options [View the Blue Care Advisor Premium flyer](https://bluecrossmn.widen.net/content/x4jms5pjlp/original/m07032-blue-care-advisor-premium-brochure-web.pdf) ## Video resources Overview: Blue Care Advisor brings together health, wellbeing and navigation into one easy-to-use digital resource. Employees can easily navigate total benefits and get expert guidance to help them get the care they need to achieve better overall health. High Touch Support: Blue Care Advisor provides a personalized digital and high-touch experience that increases engagement, outcomes, and savings. This helps members better understand their plan, get the care they need, and stay on track with health goals. Health and Wellbeing: Backed by integrated health support, Blue Care Advisor makes it easier and more convenient for members to engage with their personalized assessment tools, while incentives and rewards encourage members to take care of mind, body and Cost Transparency/Find a Doctor: With Blue Care Advisor, members get personalized SmartSearch results for in-network, high-quality providers, along with cost estimates that reflect where they are in their plan phase. High-tech Experience: Blue Care Advisor delivers a high-tech, digital consumer experience that helps members make informed decisions about their personal care. Leaders are provided an easy-to-use dashboard to see overall engagement rates across healthcare Personalization: Blue Care Advisor’s robust data and analytics power creates a hyper-personalized member experience. Offering a holistic view of their personalized health, wellness, and benefits activity helps to increase benefits engagement, and close ga Value/ROI: With so many resources available in just one place, Blue Care Advisor guides members to the best care possible to help ensure better health outcomes and greater financial value for employers. Blue Care AdvisorSM is an offering of Blue Cross® and Blue Shield® of Minnesota, an independent licensee of the Blue Cross and Blue Shield Association.