## Member Resources



 

 

 

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### Log in to your member account

Check your benefits, claims, connect to wellness programs and more.



 

[Log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SBYQkJvMkVBZkxuUkpoRE4tRloxOVRfS2VLWWI3NUluLaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIEt2ZU1rNGZBTVlNSzM5U09JbGE5dHI2YmV5RUdvalRGo2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4)

[Create account](https://members.bluecrossmn.com/)

 

 

 

 

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### Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health.



 

[Blue Care Advisor app for Android](https://play.google.com/store/apps/details?id=com.bcbsmn.mobile)

[Blue Care Advisor app iOS](https://apps.apple.com/us/app/blue-care-advisor/id1637279992?uo=2)

 

 

 

 

 

 ## Find Care

You can research providers and medical costs as a guest. [Log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SBYQkJvMkVBZkxuUkpoRE4tRloxOVRfS2VLWWI3NUluLaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIEt2ZU1rNGZBTVlNSzM5U09JbGE5dHI2YmV5RUdvalRGo2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4) to find in-network providers only who are covered by your current health plan.



 

 

 

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### Find a provider

Search for a doctor, hospital or clinic in your plan's network.



 

[Search](https://www.bluecrossmn.com/findadoctormn)

 

 

 

 

 

 

 

## Benefits

## Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

[Log in](https://identity.bluecrossmn.com/u/login?state=hKFo2SBicDh0bUlkNVd4RkFfcGFVNjJmc1JQQW9OQUlsQ2hqaqFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIEFKR2luc2V0Y0JfSzVZazJhVWEta2MtaUh4TzQ4MlZko2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4) to your Blue Cross member account to learn more about these benefits and others.



 

### Doctor On Demand

**Telemedicine**

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away.

Call **1-800-997-6196**

*Available to Associates Enrolled in a Medical Plan*



 

[Contact Doctor On Demand](https://doctorondemand.com/microsite/bcbsmn/)

 

 



### Tobacco cessation

**Quitting tobacco and vaping support**

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb!

Call **1-888-662-2583** (TTY **711)** to speak with a Wellness Coach.



 

 

 



### Maternity Management

**Prenatal & postnatal wellness**

A prenatal support program that gives members in-depth educational tools and more.

Call **1-800-793-6916** to speak with a Health Care Advocate.



 

 

 



### Preventive care services

**Stay as healthy as possible**

Learn more about these services, including yearly checkups, screenings and immunizations.



 

[Recommended preventive care](https://bluecrossmn.widen.net/content/cl6fbmwk5f/original/2022-preventive-care-recommendations-m00297r05_web.pdf)

 

 



### Prescription drugs

**Benefits, search covered drugs, find a pharmacy and more**

Knowing how your benefits work with different types of prescription drugs can help you manage costs.



 

[Learn more about prescription drugs](/understanding-health-insurance/prescription-drugs)

 

 



 

 



 

 

 

 

## Support resources

 ## Support at your fingertips



 

 

 

       ![An adult with a headset, smiling.](/sites/default/files/styles/3x2_third/public/edcc8141-316c-46b5-a8ff-a63082732cba.jpg.webp?itok=vrcyuwQr) 

 

 

### Questions? We can help

Call Blue Cross customer service at **1-855-374-2583.**

- Understand your member benefits
- Check on a claim
- General plan or coverage questions

Hours: Monday - Friday, 7 a.m. - 6 p.m. CT

This phone number is on the back of your member ID card.

[Log in to live chat with an advocate](https://identity.bluecrossmn.com/u/login?state=hKFo2SBjMlFSUkVaT3V4M01UNGZMWGhXUnJRSFM2VWxyMTNBa6Fur3VuaXZlcnNhbC1sb2dpbqN0aWTZIFBIV1I2MlV5NmpvNWt5TGl2ZEg1SmRYUEZrQk8tNGhho2NpZNkgcDZ2elJyNHBQRUFvWkM4d0NVQWNMU3VNSHU2OEJKMm4)



 

 

 

 

 ### Contact your employer

You should reach out to your employer first if you:

- Are choosing new coverage and have questions
- Have a qualifying life event like a change in your household or employment
- Need to change your name, address, etc.



 

 

 

 

 ### Search our website

While this web page is focused on your company and employees, bluecrossmn.com serves all members and may have your answer.

- [Member FAQs](/member-resources/member-faqs "Member FAQs")
- [Member login help](/member-resources/member-login-help "Member login help")
- [Learn about healthcare and insurance](/understanding-health-insurance "Understanding health insurance")

[Visit bluecrossmn.com](/home "Home") for more options.



 

 

 

 

 

 

Doctor On Demand® by Included Health is an independent company providing telehealth services.