Specialty drug program

  • Specialty drugs are used to treat serious or chronic conditions such as multiple sclerosis, hemophilia, hepatitis and rheumatoid arthritis. These drugs are typically injected, and can be given by the patient or a family member.

    If you take a specialty drug, check your plan materials or call the number on the back of your member ID card to see if the program is available to you.

    What it means for you
    You'll work with a specialty drug vendor(listed below). They will deliver your drugs right to your home. They'll make sure the delivery fits your schedule.
  • Specialty drug vendors are experts in getting drugs and services to patients who have complex needs. They will give you educational materials about your condition and your medications. You'll also get 24-hour access to pharmacists who can answer your questions.
  • When you use a specialty drug vendor, you’ll pay only your plan’s deductible, coinsurance or copay amount. There are no extra costs for shipping and handling.

How to get started
Follow these guidelines to start:

  • Look at the list of specialty drugs covered by the program (below)
  • Call one of the specialty vendors to get started
  • Have your doctor’s contact information and your member ID card when you call 
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  • Drug lists
    FlexRx and GenRx drug lists ExternalLink – Specialty drug list for members with the FlexRx or GenRx formulary and the specialty drug program. This list may change without notice.
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    Ordering refills
  • The vendor you chose will call you before your scheduled refill. They will confirm your order and dosage and discuss any changes from your doctor. They will also coordinate your next shipment of specialty drugs.

Specialty network vendors

You can choose from the following vendors. They were chosen for their outstanding customer service and dedication to their patients. They are experts in handling the types of drugs you’re taking.

Fairview Specialty Pharmacy ExternalLink
1-800-595-7140
1-866-347-4939 fax

Prime Therapeutics Specialty Pharmacy ExternalLink
1-877-627-6337
1-877-828-3939 fax

Children’s Home Care*
1-866-656-1020
(612) 813-7207 fax
*Children’s Home Care can only fill prescriptions for Hemophilia medication.