Find answers to common questions from members like you.
Note: Each health plan is different. Some information on this page might not be true for your health plan.
To see what your health plan covers, refer to your Summary Plan Description or Contract. Can’t find it? Call the customer service number on the back of your member ID card for details about your plan.
Visit our prescription drugs section to see a list of drugs we cover (also called a formulary). You can also find more information about prescription drugs.
Note: You don’t have to submit a claim if you visited a doctor, clinic or hospital in your health plan’s network. They will submit the claim for you.
If you know the name of your network, you can search for a doctor, clinic or hospital here.
You can find a doctor from your phone anywhere with the Blue Cross MN app.
You can also get the name of your network by calling the customer service number on the back of your member ID card.
Find a pharmacy that's in your network to get the most benefits from your health plan. Look for "RxNetwork" on your member ID card for your pharmacy network.
It’s a website where people who have a Blue Cross health plan can see claims, find a doctor in their network and find other information. Create an account now.
Get step-by-step instructions for creating a myBlueCross account.
Still need help? Call the customer service number on the back of your member ID card.
We do not currently accept payments online. You can set up an automatic payment for your plan by sending us this automatic monthly payment form (PDF). Or, we can mail your bill and you can pay by check.
You must cancel your coverage in writing. Be sure to check your plan’s cancellation policy first. Call the number on the back of your member ID card if you have questions.
If you have a health plan through your employer, contact your human resources department.
If you have a health plan through your employer, your plan probably renews automatically each year. You may be able to change your health plan during an open enrollment period. Contact your employer for details.
If you buy your own health plan, your plan will renew automatically. We will contact you each year before your plan renews with details. You can also call the number on the back of your member ID card for more information.
Call the number on the back of your member ID card.
No card handy? Call (651) 662-8000 or 1-800-382-2000.
To send a secure email, sign in to myBlueCross.