Registration is designed to keep your personal health information secure.
Enter your name, birth date and the member identification number on your member ID card.
Be sure to enter the information exactly as it appears on your card.
Note: You can register on or after the day your health plan is effective, but not before then.
Next, you'll see a few personalized security questions, as you do on banking and other sites. When you register or change your password, we must, by law, make sure it's really you. The questions are about things like a previous address or car you owned and we don't save, store or share the information.
Now sign in with the user name and password you created. Next time you visit, this is all you'll need to do.
FORGOT YOUR USER NAME OR PASSWORD?
You'll see a link for this on the sign in page.
For your user name, you'll be asked to enter basic information — have your member ID card handy.
For your password, you can have a reset link emailed to you. Don't want to use email? You can answer security questions or have a PIN mailed to you.
That's it. Registration keeps your information secure in a few easy steps.