Provider Web self-service

The following tutorials will help you make the most of provider Web self-service.

To view these tutorials you’ll need to download and install the free Macromedia Flash player. For installation help, please follow the instructions provided by Macromedia. Get Flash.

  • Member eligibility

    See how to check member eligibility and get answers to simple questions.

    view tutorial

  • Viewing a claim status

    Find out how to check a claim status.

    view tutorial

  • Requesting an adjustment

    Learn how to request claim adjustments that don't require additional documentation.

    view tutorial