About Provider Web Self-Service (PWSS) 

Streamline your work

Our provider web self-service tool can help you get information when you need it, streamline everyday tasks and cut costs. These are just some of the things you can do with provider web self-service:

Eligibility and benefits

  • Check patient eligibility (up to 3 years)

Cases

  • Create, update and view referrals
  • View case information (up to 3 years)

Claim status

  • Access claim information at the claim line level (up to 3 years)
  • Search by subscriber contract or by member
  • Daily updates to information

Claim adjustment requests

  • Request claim adjustments
  • View history of adjustment requests (for 90 days after completion)

Provider search

  • Search for provider facilities or individual practitioners by specialty, name, city, state, or county

Lower your administrative costs

You’ll see the biggest savings from using your office staff more efficiently. With the electronic system, they can complete everyday tasks faster, so they can spend more time on other things that add more value to your operations. Save on office supplies and postage, too.

It’s easy to get started

Download an account application so your office can take advantage of provider web self-service. See the preview to learn more.

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