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Quantity limits
Certain drugs have quantity limits to encourage appropriate drug usage, enhance drug therapy and reduce costs. The quantity limit is the maximum quantity that can be dispensed over a given period of time. Preferred and non-preferred drugs may have quantity limits.
What it means for you
If you’re currently taking more than the maximum quantity limit of a drug, please talk to your doctor. Together you can discuss which medication options are best for you. Your doctor can decide whether to write a new prescription or submit a written request for you to continue your current quantity of medication.
How a quantity limit works
Below is an example:
1. A member presents a prescription for a drug at the pharmacy
2. The pharmacist enters the prescription information into the claim system
3. The claim is submitted for processing – the claims system reviews the quantity being requested.
4. If the quantity is less than or equal to the quantity limit, the claim will automatically process
5. If the quantity being requested exceeds the quantity limitation, the pharmacy can fill the prescription up to the quantity limit or you can contact your physician to discuss your options.
7. If the physician feels that you must receive the original prescribed quantity, the physician will need to submit a quantity limit authorization request.
8. A notification will be sent to both the member and physician on whether the request has been approved or denied. The review takes approximately five to ten business days.
Refer to the FAQ section of this site for any questions you may have about this program.
Drug list and request form
- FlexRx standard quantity limit, specialty and step therapy program drug list (PDF) – Quantity limits for the FlexRx formulary. The list is subject to change without notice.
- GenRx standard quantity limit, specialty and step therapy program drug list (PDF) – Quantity limits for the GenRx formulary. The list is subject to change without notice.
- Quantity limits override request form (PDF) – Your doctor must complete and submit this form to request an exception to this program. Your doctor can also get this form by calling provider service at (651) 662-5200 or 1-800-262-0820.
