Agency services

For questions about customer-related issues such as benefits, application status, claims or billing. Phones are answered from 8 a.m. to 5 p.m., Monday through Thursday, and from 9 a.m. to 4:30 p.m. on Friday.

(651) 662-5240
1-800-262-0821 (toll free)

Agency relations

Contact agency relations if your question involves agent- or agency-related information like agent appointments, communications or commissions.

To speak to an agency relations specialist by phone, call one of these individuals:

John Agurkis
Group and individual agent of record assignments
john_d_agurkis@bluecrossmn.com
(651) 662-4486 (Twin Cities metro area)
1-888-878-0139, ext. 24486 (toll free)

Brad Bream
Blue Edge sales technology
brad_bream@bluecrossmn.com
(651) 662-1545 (Twin Cities metro area)
1-888-878-0139, ext. 21545 (toll free)

Dawn Gilgen
Commissions
dawn_gilgen@bluecrossmn.com
(651) 662-2767 (Twin Cities metro area)
1-888-878-0139, ext. 22767 (toll free)

Deann Kukla
Administrative Assistant
deann_c_kukla@bluecrossmn.com
(651) 662-7458 (Twin Cities metro area)
1-888-878-0139, ext. 27458 (toll free)

Amy Kvam
Agent appointments/agency agreements/agency production review
amy_kvam@bluecrossmn.com
(651) 662-1507 (Twin Cities metro area)
1-888-878-0139, ext. 21507 (toll free)

Teresa Mitchell
Communications/agent production review
teresa_mitchell@bluecrossmn.com
(651) 662-1509 (Twin Cities metro area)
1-888-878-0139, ext. 21509 (toll free)

Jennifer Waldemar
Co-op advertising/signage/promotional programs
jennifer_waldemar@bluecrossmn.com
(651)-662-8528 (Twin Cities metro area)
1-888-878-0139, ext. 28528 (toll free)

Cathy Svoboda
Manager, agency relations
catherine_svoboda@bluecrossmn.com
(651) 662-1537 (Twin Cities metro area)
1-888-878-0139, ext. 21537 (toll free)